OTRS, a help desk management solutions provider, announced the impending release its free OTRS iPhone Help Desk app. The mobile application allows all representatives and staff with user log-ins to connect to the OTRS platform from an iPhone or iPad. In the mad scramble to appease that crucial client, it’s imperative to get the right [...]
Kayako, a leading vendor of help desk and CRM software is providing its full line of help desk software solutions for charities and open-source projects for free! Kayako’s commitment to social responsibility and helping others has helped them decide to make this very generous offer. With the use of Kayako Help Desk software, charities can [...]