Yesterday, IssueTrak, a help desk and customer support software provider, announced the release of IssueTrak Mobile. IssueTrak’s mobile application is compatible with most mobile operating systems, including Apple iPhone, Google Android, RIM Blackberry and Microsoft Windows Mobile. The mobile application will now allow help desk professionals to track issues while on the go. With the [...]
As employees become more mobile, there is a need for software to help facilitate this mobility. Employees need to be in the loop at all the times of the day. Readily accessible company databases are necessary in order for companies to stay on top and in touch with what’s going on at the company. Although [...]
Numara Software, a popular supplier of help desk solutions has announced that its popular product, Numara FootPrints 9, was awarded the 2008 Product of the Year Award from TMC. Numara FootPrints 9 is the latest release of its popular service desk management solution. The newest version of Numara FootPrints provides a host of features to [...]