SysAid Technologies, a leading customer service and helpdesk support company, released a new iPhone helpdesk application. Â IT professionals can manage their helpdesk on the go. Â The application can be customized and automated for maximum efficiency. Users can update, view, filter, or create new service requests. Â The helpdesk application includes reports and analysis, SysAid chat, Remote [...]
As companies turn to more technologically advanced infrastructures, the need for IT support is increasing. Companies are looking to expand their IT Support staff as more problems arise and more technical support is needed to fix many small issues and bugs that come up. It is reported that a majority of companies will maintain their [...]