Business thrives when IT runs smarter, faster and stronger. That’s why the most demanding IT organizations in the world rely on BMC Software across both distributed and mainframe environments. Salesforce.com is going to resell BMC ServiceDesk on Force.com to further accelerate momentum. BMC Software and Salesforce.com, the enterprise cloud computing company, announced their strategic alliance [...]
Even though this year’s Dreamforce wasn’t as well attended as Oracle’s OpenWorld conference, the conference’s energy level, and the scope of their guests (from San Francisco mayor Gavin Newsom to former Secretary of State Colin Powell)—can’t help but lend to the excitement people are feeling about the rise of on-demand services. And yesterday, two IT [...]
IT service and management systems in the United States have just received a potentially game-changing competitor: Matrix42. The German-based company is a market leader of fully integrated service management, and announced at the International Association of Information Technology Asset Managers conference last week that they will be expanding to the US. Matrix42 offers solutions for [...]
LiveTime is a Leading Provider of IT Service Management and Help Desk Software. LiveTime hopes to establish a foothold within the Spanish Market as it signed a partnership with Spanish IT Consulting Company G2 Gobierno y Gestion de TI. G2 will resell LiveTime Service Manager and Help Desk in Spain. LiveTime hopes this partnership will [...]
With technology continuing to improve, the opportunity to improve upon existing inefficient operations is now easier than ever. Not only are companies looking to optimize their operations, governments are buying into the trend too. With the vast array of help desk offerings now available, governments can now benefit by selecting software packages that can best [...]
Alloy Software has long been a provider of IT service management solutions for the manufacturing industry as they provide solutions that match well with the industry. Alloy Software has been successful for its ability to provide quality solutions at a low cost for its customers. In doing so, it has been able to maintain its [...]
DataSynapse announced that it will be working to integrate its service management solution to help provide support for VMware’s virtualization solutions. The integration of these two systems will help companies maintain their virtualized data centers, enabling companies to operate their IT infrastructures much more reliably and efficiently. DataSynapse FabricServer Software will be combined with VMware’s [...]
The Co-operative Group has decide to deploy FrontRange’s IT Service Management Solution (ITSM). The implementation of this new software should allow the Co-operative Group to provide better customer service at a lower cost. Frontrange’s solution stood out over other features due to its integration of Frontrange Voice. This allows the company to use Frontrange for [...]