Numara, a leading service management software provider, has announced that its Numara FootPrints 8 has received an award from Customer Interaction Solutions Magazine. Numara FootPrints 8 is a web help desk solution which allow companies to control the number of employees it chooses to hire and improve service desk efficiency. Numara Footprints 8 is recognized [...]
Warburtons, a baking company with over 2000 IT customers, has agreed to a deal with Atos to provide advice as well as Help Desk Support. Warburtons uses SAP to run many of its current business processes and can now turn to Atos for help and advice regarding those processes. Warburtons had previously used two different help desk [...]