Web Help Desk announced that Version 9 of its Help Desk Software solution will be available. The new version of Web Help Desk will provide a host of new features as well as a number of tools that should provide companies with a better user experience. The implementations of these new features are a result [...]
Resource Dynamics continues to improve its help desk offering as it announced the release of a new version of its help desk solution which should provider companies with better features to help improve customer service. Some features include a tele-support help desk which allows agents to track inquiries in addition to a number of powerful [...]
Micromain has released its Help Desk Solution which works to assist staff in help desk inquiries. This software will help your help desk staff perform various tasks quickly and efficiently. Some features this help desk tool supports are: email responses, telephone responses, and more. This Help Desk software tries to make handling help desk requests [...]