FrontRange HEAT 9.5 features key enhancements in Self Service & Knowledge Management Pleasanton (March 16, 2010) – FrontRange Solutions, the leading developer of Service Management solutions for medium-sized and distributed enterprises today announced that it will showcase its latest version of the award-winning HEAT® help desk solution at the HDI 2010 Annual Conference & Expo [...]
Ever since FrontRange announced their shift from CRM software to IT service management software, we’ve been interested in what they’re releasing. Luckily for us, 2010 has started off well for the company, as FrontRange won a customer service award and launched the ninth version of FrontRange Discovery, a solution for finding and tracking all physical [...]
Organizations benefit from OUT-OF-THE-BOX advanced service management functionality Pleasanton (January 12, 2010) – FrontRange Solutions, the developer of help desk and service management software for mid-sized and distributed enterprises today announced that its HEAT version 9.0 help desk solution has achieved PinkVERIFY(TM) status and is now compatible with Information Technology Infrastructure Library (ITIL®) V3 through [...]
College hopes new technology will lead to Outstanding rating Reading (October 20, 2009) – FrontRange Solutions, the developer of business software for mid-sized and distributed enterprises, today announced that Stourbridge College has chosen its HEAT® helpdesk solution to improve the delivery of IT services to more than 10,000 students and staff. Already voted best performing [...]
FrontRange Solutions, the developer of business software for mid-sized and distributed enterprises, today announced Basildon District Council has purchased 18 licenses of its HEAT 9.0 helpdesk solution, along with HEAT Self Service, to increase service desk efficiencies, meet service level targets a Reading (July 22, 2009) – FrontRange Solutions, the developer of business software for [...]
HEAT Customers Can Integrate with the Company’s New IT Service Management Modules as Needed and Adopt ITIL Standards for Best Practices, Powerful Capability and Low Cost Pleasanton, CA (February 22, 2005) – HEAT® 8.3, the latest version of the market-leading Service Management solution from FrontRange Solutions, allows customers to provide top quality stand-alone service management [...]
Pleasanton, CA (February 02, 2005) – FrontRange Solutions, a global leader in IT Service Management, Voice Application, and CRM solutions for small to mid-sized enterprises (SME) and distributed enterprises, and THIRD SKY, Inc., a consulting firm with extensive expertise in ITIL and IT Service Management, today announced that THIRD SKY is the newest reseller and [...]