In providing support to over 100 users, Fowler found it necessary to streamline its operations with and update its method of dealing with internal IT issues. With Numara Track-It!, Fowler was able to successfully resolve hundreds of IT inquiries from multiple locations within its organization.

Fowler decided to implement Numara Track-It! due to its TCO. As Fowler continued its expansion, it became necessary to look for a solution that facilitated this growth as it founds its previously used solution was not meeting the needs of its growing organization. It became too costly to continue using the prior solution and Fowler needed another solution that would fit its needs. Eventually Numara Track-It! was selected due to its change management capabilities as well as its price. With Numara Track-It!, Fowlers is able to get many of the same features other providers offer at a lower price.

Fowlers is extremely happy with its selection even though it has only been a small timeframe. However, Fowlers definitely sees the vast capabilities of Numara Track-It! and hopes to soon be able to utilize Numara to its maximum potential.

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