HONG KONG (January 05, 2011) – Automated Systems Holding Limited (ASL) (SEHK stock code: 771), a reputable and leading provider of technology solutions and services in the region with more than 37 years of success, will enhance its service and support capabilities and improve managed IT services for its public and private enterprise customers in [...]
BMC Enables Customers to Adapt ITSM to their Specific Needs HOUSTON (September 20, 2010) – To address the rapidly evolving needs of IT Service Management (ITSM) customers, industry leader BMC Software (NASDAQ: BMC) is launching substantive product enhancements that focus on the most important trend in the ITSM industry today While the discussion over delivery [...]
UK-based networking and hosting provider standardizes with BMC’s ITIL-based IT service management suite Customer satisfaction with the escalation process for serious problems increases by 20 percent since 2009 LONDON (September 07, 2010) – In a sector where customer loyalty is built or broken on the quality of service and support, Easynet Global Services Tough economic [...]
ZUG, Switzerland (August 31, 2010) – Wasserwerke Zug (WWZ), a major utility provider in central Switzerland, dramatically improved customer support by leveraging BMC Software’s (NASDAQ: BMC) BMC Remedy Service Desk solution in its telecommunications division. The Swiss telecom market is fiercely competitive, making strong customer service critical to success. WWZ’s legacy IT infrastructure had reached [...]
Business thrives when IT runs smarter, faster and stronger. That’s why the most demanding IT organizations in the world rely on BMC Software across both distributed and mainframe environments. Salesforce.com is going to resell BMC ServiceDesk on Force.com to further accelerate momentum. BMC Software and Salesforce.com, the enterprise cloud computing company, announced their strategic alliance [...]
The iPhone and the iPad are the hot items on the software platform for companies. Software companies must stay on top of the trends to stay relevant among their competition. Therefore, its no surprise that even Help Desk Software is making its way onto the beloved Apple products. Aeroprise and BMC have teamed up to [...]
BMC Software Receives Award for Financial IT Product and Solution Recommendation BEIJING, China (December 22, 2009) – China ComputerWorld Media Group’s New Finance World magazine named BMC Software’s (NASDAQ: BMC) BMC Service Automation and BMC ProactiveNet Performance Management recipients of the 2009 Financial Information Technology (IT) Product and Solution Recommendation Annual Award. As an authoritative [...]
Even though this year’s Dreamforce wasn’t as well attended as Oracle’s OpenWorld conference, the conference’s energy level, and the scope of their guests (from San Francisco mayor Gavin Newsom to former Secretary of State Colin Powell)—can’t help but lend to the excitement people are feeling about the rise of on-demand services. And yesterday, two IT [...]
COO Slessman: “I don’t want any more disparate software. I want a platform I can build on, and that was something other vendors couldn’t offer me.” HOUSTON (November 17, 2009) – As a leading provider of enterprise colocation and data center solutions to some of the world’s largest corporations and web properties, i/o Data Centers [...]
HOUSTON, Texas (February 18, 2009) – More and more, customers want to use their BlackBerry® smartphones and other mobile devices to manage their enterprise IT services. Their ability to do so, however, has been limited, usually because the key service management applications that guide their work are still tied to their desk. Today, Aeroprise, Inc. [...]