Plenty of companies struggled to stay afloat in 2009, but thanks to Alloy’s Navigator, and Discovery, products, they did not experience the same crushing amount of stress. In fact, the company noted that most of their growth can be attributed to Alloy Navigator, the comprehensive IT service management solution that is also the company’s flagship product. Last year, Alloy extended Navigator by offering a Navigator Express product for SMBs; the express platform gave users help desk, hardware, and software management tools.

The other product contributing to the company’s success is Alloy Discovery, a network inventory solution offering accurate and up-to-date information for every computer connected to a particular network. Alloy has also successfully maintained a good rapport with existing customers, in part through their JumpStart program, which is a free and intensive technical tutorial service offered to all new and prospective customers to help them become acquainted with the program quickly.

This recognition from Inc. Magazine is not the first Alloy has received. Last year they were also awarded the CRM Excellence Award by Customer Interaction Solutions magazine, and Navigator Express was named “Best New Product” at the American Business Awards. Considering Alloy Software isn’t one of those companies trumpeting the benefits of cloud computing on every turn, they must be offering a really sharp product to have gained such ground in 2009, and we are certainly curious to see how they’ll do in 2010.

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