Founded in 2003, SunView Software delivers solutions that help IT organizations automate and streamline IT processes. Their solution, ChangeGear, has helped hundreds of companies improve IT efficiency, achieve compliance, and increase security.

ChangeGear is a fully featured solution suite containing the essential bundle of ITSM processes that every company needs. ChangeGear can be tailored to meet your business needs and is easy to deploy, usually requiring days rather than weeks or months, with minimal training for user productivity.

SunView Key Features

ChangeGear Enterprise: a comprehensive, easy to use solution built using the IT Infrastructure Librarty (ITIL) best practices

• Workflow Automation
• Business Process Automation
• Automated Approvals & Notifications
• Integrated Architecture

Incident & Problem Management: an extensive and integrated service request management solution

• Searchable Knowledgebase
• Task Management
• SLA Management
• Automated Assignment & Notifications
• Service Catalog/Self-service Portal
• Known Error Database Tracking

Change & Release Management: an enterprise change control and releases management solution that works right out of the box

• Automated Approval Process
• Event-based Notification
• Built-in Workflow Automation
• Complete Historical Audit-Trail

SunView Technology

SunView’s ChangeGear products can be delivered on-premise or on the Cloud. ChangeGear’s service-oriented architecture ensures that businesses can easily integrate the solution into other applications or systems so that IT staff can manage change and deliver cost efficient services.

Select SunView Customers

SunView Software is an industry leader with hundreds of mid- to large-sized organizations in industries such as finance, healthcare, manufacturing, education, and government.