Archive for the 'Unicenter Service Desk' Category
USDr11.2 Auto Close Of A Ticket : Part 1
This video describes how to close a ticket within a given time frame eg 10 Minutes if a condition is satisfied. Part 1 /3
Video Rating: 5 / 5
Unicenter ServiceDesk r11.2 Customization using JavaScript Demo Intro
Unicenter Service Desk r11.2 Customization using JavaScript
Video Rating: 0 / 5
This video gives introduction on how to load various data into Unicenter Service Desk r11.2
No commentsUnicenter Service Desk r12 Prsentation : Part2
This video gives a brief description of Unicenter ServiceDesk r12 functionality and features. By Adi Ghosh. This might give you an idea about the ServiceDesk product and how ITILv3 is implemented or followed. Part 2
Video Rating: 0 / 5
Unicenter Service Desk r11.2 Customization using JavaScript
Video Rating: 0 / 5
Unicenter Service Desk r12 Presentation: Part1
This video gives a brief description of Unicenter ServiceDesk r12 functionality and features. By Adi Ghosh. This might give you an idea about the ServiceDesk product and how ITILv3 is implemented or followed. Part 1
Video Rating: 0 / 5
