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	<title>Help Desk Software &#187; Remote Help Desk</title>
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		<title>ITSM Software on the iPhone</title>
		<link>http://www.help-desk.org/2010/06/08/itsm-software-on-the-iphone/</link>
		<comments>http://www.help-desk.org/2010/06/08/itsm-software-on-the-iphone/#comments</comments>
		<pubDate>Wed, 09 Jun 2010 05:28:27 +0000</pubDate>
		<dc:creator>Dlin</dc:creator>
				<category><![CDATA[Help Desk Software]]></category>
		<category><![CDATA[IT Service Management]]></category>
		<category><![CDATA[Remote Help Desk]]></category>
		<category><![CDATA[Aeroprise Software]]></category>
		<category><![CDATA[BMC Remedy]]></category>
		<category><![CDATA[BMC Remedy iPhone]]></category>
		<category><![CDATA[BMC Software]]></category>
		<category><![CDATA[iPad ITSM]]></category>
		<category><![CDATA[iPad ITSM sodtware]]></category>
		<category><![CDATA[iPhone Help Desk Software]]></category>
		<category><![CDATA[iPhone ITSM]]></category>
		<category><![CDATA[ITSM software]]></category>
		<category><![CDATA[ITSM software iPhone]]></category>

		<guid isPermaLink="false">http://www.insidehelpdesk.com/?p=84</guid>
		<description><![CDATA[The iPhone and the iPad are the hot items on the software platform for companies. Software companies must stay on top of the trends to stay relevant among their competition. Therefore, its no surprise that even Help Desk Software is making its way onto the beloved Apple products. Aeroprise and BMC have teamed up to [...]]]></description>
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		<title>Numara PC Lifecycle Management Solution Reduces the Cost and Complexity of Managing IT</title>
		<link>http://www.help-desk.org/2010/05/11/numara-pc-lifecycle-management-solution-reduces-the-cost-and-complexity-of-managing-it/</link>
		<comments>http://www.help-desk.org/2010/05/11/numara-pc-lifecycle-management-solution-reduces-the-cost-and-complexity-of-managing-it/#comments</comments>
		<pubDate>Tue, 11 May 2010 21:09:33 +0000</pubDate>
		<dc:creator>Dlin</dc:creator>
				<category><![CDATA[Help Desk Software]]></category>
		<category><![CDATA[IT Service Management]]></category>
		<category><![CDATA[Remote Help Desk]]></category>
		<category><![CDATA[Asset Management]]></category>
		<category><![CDATA[Desktop Management]]></category>
		<category><![CDATA[NAMP]]></category>
		<category><![CDATA[Numara]]></category>
		<category><![CDATA[PC Lifecycle Management]]></category>
		<category><![CDATA[PCLM]]></category>

		<guid isPermaLink="false">http://www.insidehelpdesk.com/?p=80</guid>
		<description><![CDATA[Hunting down your IT guy and leaving electronic â€œpaper trailsâ€ to get your computer fixed can be frustrating. But Numara Software has come up with a solution on their Numara Asset Management Platform (NAMP) to address PC Lifecycle Management (PCLM). Whether it&#8217;s managing multiple desktops and servers, installing operating systems, provide support for end-user desktop [...]]]></description>
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		<title>Service-now.com Exceeds Projected Annual Revenue in Q1</title>
		<link>http://www.help-desk.org/2010/04/27/service-nowcom-exceeds-projected-annual-revenue-in-q1/</link>
		<comments>http://www.help-desk.org/2010/04/27/service-nowcom-exceeds-projected-annual-revenue-in-q1/#comments</comments>
		<pubDate>Tue, 27 Apr 2010 22:08:28 +0000</pubDate>
		<dc:creator>Dlin</dc:creator>
				<category><![CDATA[Help Desk Companies]]></category>
		<category><![CDATA[Help Desk Software]]></category>
		<category><![CDATA[Help Desk Trends]]></category>
		<category><![CDATA[IT Service Management]]></category>
		<category><![CDATA[Remote Help Desk]]></category>
		<category><![CDATA[SaaS Help Desk]]></category>
		<category><![CDATA[Service-now.com]]></category>
		<category><![CDATA[Service-now.com ITSM]]></category>

		<guid isPermaLink="false">http://www.insidehelpdesk.com/?p=76</guid>
		<description><![CDATA[Service-now.com announced their record customer and revenue growth for the first quarter of 2010. Service-now.com is an IT Service Management SaaS and IT Service automation provider. The company revealed that after only three quarters of business, the company was able to increase revenue by 154%. In the last three months, Service-now.com was able to beat [...]]]></description>
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		<title>NTRglobal SaaS Solution Allows Remote Help Desk Support</title>
		<link>http://www.help-desk.org/2008/08/27/ntrglobal-saas-solution-allows-remote-help-desk-support/</link>
		<comments>http://www.help-desk.org/2008/08/27/ntrglobal-saas-solution-allows-remote-help-desk-support/#comments</comments>
		<pubDate>Wed, 27 Aug 2008 22:15:09 +0000</pubDate>
		<dc:creator>Dlin</dc:creator>
				<category><![CDATA[Remote Help Desk]]></category>
		<category><![CDATA[Customer Service]]></category>
		<category><![CDATA[Customer Support]]></category>
		<category><![CDATA[Help Desk Support]]></category>
		<category><![CDATA[SaaS Help Desk]]></category>
		<category><![CDATA[Technical Support]]></category>

		<guid isPermaLink="false">http://www.insidehelpdesk.com/?p=26</guid>
		<description><![CDATA[NTRglobal provides companies with much needed help desk support for overwhelmed companies. NTRglobal has built a SaaS Solution that allows tech support personnel to remotely provide help desk support. Remote help desk suppot allows tech support engineers to have full control over the customer&#8217;s equipment and allows tech support to be in control of the [...]]]></description>
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		<title>LogMeIn Announces Integration with Help Desk and IT Support Tools</title>
		<link>http://www.help-desk.org/2008/08/07/logmein-announces-integration-with-help-desk-and-it-support-tools/</link>
		<comments>http://www.help-desk.org/2008/08/07/logmein-announces-integration-with-help-desk-and-it-support-tools/#comments</comments>
		<pubDate>Thu, 07 Aug 2008 22:52:09 +0000</pubDate>
		<dc:creator>Dlin</dc:creator>
				<category><![CDATA[Remote Help Desk]]></category>
		<category><![CDATA[Help Desk]]></category>
		<category><![CDATA[Help Desk Support]]></category>
		<category><![CDATA[IT Support]]></category>

		<guid isPermaLink="false">http://www.insidehelpdesk.com/?p=22</guid>
		<description><![CDATA[LogMeIn is a powerful software tool that allows someone to access a computer from anywhere on the globe. This software has allowed technicians and support professionals to provide quick and reliable support to customers that may need it. LogMeIn has recently anounced the release of a new tool which should benefit help desk and support [...]]]></description>
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