The iPhone and the iPad are the hot items on the software platform for companies. Software companies must stay on top of the trends to stay relevant among their competition. Therefore, its no surprise that even Help Desk Software is making its way onto the beloved Apple products. Aeroprise and BMC have teamed up to [...]
Hunting down your IT guy and leaving electronic “paper trails†to get your computer fixed can be frustrating. But Numara Software has come up with a solution on their Numara Asset Management Platform (NAMP) to address PC Lifecycle Management (PCLM). Whether it’s managing multiple desktops and servers, installing operating systems, provide support for end-user desktop [...]
Service-now.com announced their record customer and revenue growth for the first quarter of 2010. Service-now.com is an IT Service Management SaaS and IT Service automation provider. The company revealed that after only three quarters of business, the company was able to increase revenue by 154%. In the last three months, Service-now.com was able to beat [...]
NTRglobal provides companies with much needed help desk support for overwhelmed companies. NTRglobal has built a SaaS Solution that allows tech support personnel to remotely provide help desk support. Remote help desk suppot allows tech support engineers to have full control over the customer’s equipment and allows tech support to be in control of the [...]
LogMeIn is a powerful software tool that allows someone to access a computer from anywhere on the globe. This software has allowed technicians and support professionals to provide quick and reliable support to customers that may need it. LogMeIn has recently anounced the release of a new tool which should benefit help desk and support [...]