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Marina del Rey, CA. — September 2, 2009

TheBrain Technologies announces PersonalBrain as a Trend-Setting Product for 2009 by KMWorld Magazine. This award recognizes innovative products that have a significant impact and sustaining value in the knowledge management marketplace.

“PersonalBrain™ blurs the line between robust data integration and easy information visualization for end users” said Hugh McKellar, Editor in Chief of KMWorld. “PersonalBrain provides an essential context for creating and understanding expansive information networks, enabling business managers to see the implications of their ideas and act on their information in an intelligent manner.”

Over 800 products were assessed by editorial colleagues, analysts, system integrators, line-of-business managers and users for KMWorld’s Trend-Setting Product Award. Customer feedback was most relevant to inclusion. All products selected demonstrate clearly identifiable technology breakthroughs and exceptional customer value.

PersonalBrain’s growing user base and market traction is due to its unique ability to link any concept or piece of information together associatively, making organizing information creative and inspirational. Users can visualize digital thinking by creating unlimited knowledge networks that provide advanced information discovery and insight through PersonalBrain’s array of visual connections.

For corporate workgroups, BrainEKP™, TheBrain’s Enterprise Knowledge Platform, enables collaborative mind mapping and data integration. Web based “Corporate Brains” are used for: team collaboration, intranets, database visualization, competitive and military intelligence, sales and marketing support, IT management, information self-service, and customer service knowledge bases.

“We are honored to be a Trend-Setting Product and we will continue to innovate meaningful modes of information access and expression” said Harlan Hugh, Chief Executive Officer of TheBrain. “In today’s business climate everyone needs to think critically and understand the impact of their decisions. TheBrain technology offers a comprehensive view of information that helps people understand complexity and visualize multiple facets of their world to execute successfully.”

Additional information on KMWorld’s Trend-Setting Product Award is available in the September issue of KMWorld magazine and can be viewed online at http://www.kmworld.com.

About KMWorld

KMWorld (www.kmworld.com) is the leading information provider serving the Knowledge Management systems market and covers the latest in Content, Document and Knowledge Management, informing more than 50,000 subscribers about the components and processes – and subsequent success stories – that together offer solutions for improving business performance. KMWorld is a publishing unit of Information Today, Inc. (www.infotoday.com)

About TheBrain Technologies

TheBrain Technologies helps people see, share and find information faster. TheBrain’s PersonalBrain™ dynamic mind mapping software helps users see and organize their information the way they think about it. TheBrain also offers an Enterprise Knowledge Platform, BrainEKP™, which combines a natural language search engine with a compelling visual display of topics so users can see and discover critical information relationships. TheBrain’s customers include: Encyclopædia Britannica, Navy Special Warfare, Tyco, Accenture, Park Nicollet, Medtronic, US Department of Defense, California Casualty Insurance, a leading media research company, retail chain, financial services company and other Fortune 500 organizations. Download PersonalBrain at www.thebrain.com or e-mail info@thebrain.com for more information.

TheBrain, BrainEKP, PersonalBrain, and Software for Thinkers are trademarks or registered trademarks of TheBrain Technologies LP. All other corporate names or trademarks stated herein are the property of their respective companies.

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PersonalBrain Integrates Information

Marina del Rey, CA — August 25, 2009

TheBrain Technologies announces the expansion of the PersonalBrain product line, securing key partners in Europe, North America, South America and Asia Pacific.

The company reseller program now in full swing makes its acclaimed PersonalBrain software available for resellers to pass on to their clients. With PersonalBrain any idea or file can be linked to anything else. Users can connect their ideas associatively and create networks of information that concretize thinking, illustrate complex relationships and visualize business processes. In contrast to static mind maps or folder structures, PersonalBrain’s dynamic visualization shifts contexts, enabling multidimensional data organization. The program’s fluid interface and unlimited linking capability is popular with Fortune 1000 companies due to its context rich view and scalability.

TheBrain Affiliate Program and Reseller Network

TheBrain offers several programs for both small and large resellers. TheBrain’s affiliate program offers a turnkey purchasing system that allows participants to receive commission for users who purchase from their web site. This highly accessible program makes it easy for anyone with a web site to sell and market PersonalBrain. Additionally software resellers gain access to latest product releases, special marketing and training. Although the program has just started the company has signed up key partners worldwide including: SHI, Creation Engine, Mindsystems Pty Ltd Australia, Dynamic Logistics Systems GmbH Germany, Boss Japan Co. Ltd. Japan, Olympic Limited and Draughtmark Limited both in the United Kingdom.

“TheBrain has enabled Olympic to offer a powerful alternative to the current choices for information mapping applications,” said Nigel Goult Managing Director of Olympic Ltd. “TheBrain’s unique way of navigating and representing information makes it a popular consideration for customers who value simplicity and speed when it comes to organizing and accessing data.”

Benefits of TheBrain Partner Program include:

Increased market distinction by providing award-winning knowledge management software
New powerful solutions to help customers succeed who are struggling with organizing and accessing information
Access to TheBrain Partner Network which includes: marketing materials, updates on product releases and go-to market sales tools
Training on how to organize information and implement visualization software

“We are thrilled with our new partners and the traction our affiliate and reseller programs have gotten” said Shelley Hayduk, Vice President of Marketing of TheBrain Technologies LP. “This program underscores the worldwide demand and need for solutions to overcome information overload and provide a more intelligent context for information organization and delivery.”

For more information on TheBrain Partner program potential partners can go to http://www.thebrain.com/partners to apply online.

About TheBrain Technologies

TheBrain Technologies helps people see, share and find information faster. TheBrain’s PersonalBrain™ dynamic mind mapping software helps users see and organize their information the way they think about it. TheBrain also offers an Enterprise Knowledge Platform, BrainEKP™, which combines a natural language search engine with a compelling visual display of topics so users can see and discover critical information relationships. TheBrain’s customers include: Encyclopædia Britannica, Navy Special Warfare, Tyco, Accenture, Park Nicollet, Medtronic, US Department of Defense, California Casualty Insurance, a leading media research company, retail chain, financial services company and other Fortune 500 organizations. Download PersonalBrain at www.thebrain.com or e-mail info@thebrain.com for more information.

TheBrain, BrainEKP, PersonalBrain, and Software for Thinkers are trademarks or registered trademarks of TheBrain Technologies LP. All other corporate names or trademarks stated herein are the property of their respective companies.

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Related Knowledge Management Software Press Releases

San Diego, CA — July 30, 2009

Enterprise Informatics, a leading developer of enterprise information management software, today announced a joint marketing agreement with Excel Services Corporation to deliver a comprehensive Knowledge Management solution for the global nuclear industry.

Enterprise Informatics will provide the Knowledge Management software platform based on its industry leading eB for Nuclear application suite. Excel Services Corporation will provide Knowledge Management expertise, consulting, training and implementation services. The combined software and service offering is the first of its kind for the nuclear industry.

Excel Services has provided consulting and services to every nuclear utility in the United States, as well as nuclear organizations including the Nuclear Energy Institute (NEI), the Pressurized Water Reactor Owners Group (PWROG), and the Boiling Water Reactor Owners’ Group (BWROG). Enterprise Informatics’ eB for Nuclear applications are used by leaders in the industry, including Ameren Corporation, Constellation Energy, Nustart Energy, Nuclear Fuel Services and Lockheed Martin IT.

EXCEL Services Corporation has established a leading business practice for Nuclear Knowledge Management (NKM) in cooperation with the International Knowledge Management Institute (KMI). The NKM business practice offers certification courses for NKM industry professionals and a highly skilled NKM consulting group which is lead by KMI-certified nuclear experts.

eB for Nuclear offers a practitioners’ approach to knowledge management based on best practices which conform to emerging guidelines from the IAEA and leverage the nuclear process definitions established by the Nuclear Energy Institute’s (NEI) Standard Nuclear Performance Model. It enables the implicit contribution of valued knowledge into the operational processes and seeks to expose workers to existing information, including local and industry operating experience (SOER), corrective action events, applicable procedures, drawings, calculations and manuals.

eB enables the capture of this information through existing business processes to ensure it is available when needed and to minimize the risk of vulnerability in areas where knowledge workers will no longer be available to support the transfer of knowledge.

To learn more about eB for Nuclear Knowledge Management, visit http://www.enterpriseinformatics.com/eb-nuclear/knowledge-management.asp and download a free Nuclear Knowledge Management white paper under the Resources tab.

About Nuclear Knowledge Management

According to the International Atomic Energy Agency (IAEA) it is critical to establish knowledge management programs to “maximize the flow of nuclear knowledge from one generation to the next and attract, maintain and further develop a dedicated cadre of highly competent professional staff to sustain nuclear competence.”

Throughout the career of a nuclear professional, knowledge is accumulated not only through direct experience but also from the intangible experience gained from being a part of a complex operational environment. This cumulative knowledge is impossible to quantify. However, the potential impact of this lost knowledge can increase costs through:

    Increased CAQs (Conditions Adverse to Quality)
    Potential safety risks
    Reduced productivity
    Slower technology advancements

Managing knowledge is a multi-step process which includes the capture, dissemination and utilization of information. The benefits of effective knowledge management are numerous:

    Capture and identify tribal and institutional knowledge
    Increase productivity through easy access to information
    Reduced impact on work schedules caused by rework and repeatable errors
    Increase safety levels
    Improve/maintain competitive advantage through operational efficiencies
    Minimize the impact of worker mobility
    Maintain high levels of information integrity

About Enterprise Informatics

Enterprise Informatics saves its customers money by reducing the cost of meeting compliance requirements, improving operational efficiency, and lowering business risk. eB (Enterprise Bridge), the company’s flagship product, ensures the integrity of controlled information and delivers it to business users in context that can be trusted to make informed business decisions. With 25 years experience, Enterprise Informatics serves industries around the globe, including government, utilities, transportation, financial services, engineering and construction. For additional information, visit www.enterpriseinformatics.com.

About Excel Services Corporation

Excel Services Corporation provides global services to the nuclear industry, nuclear regulators and federal agencies. The core of the company’s offerings is regulatory and engineering services. The company was founded in 1985 and is based in Rockville, Maryland (USA). Excel’s focus is the resolution of technical, safety and regulatory issues. The firm’s mission is to achieve the highest level of safety and performance in nuclear facility operations. Excel provides services across Regulatory and Licensing, Management and Consulting, Engineering and Technical along with Training and Operations.

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More Knowledge Management Software Press Releases

PersonalBrain Integrates Information

Marina del Rey, CA — January 6, 2009

TheBrain Technologies announced that PersonalBrain 5.0, the latest version of its powerful information visualization and organization software is now available for Windows, Mac OS X and Linux. PersonalBrain 5.0 will be unveiled at Macworld 2009 at booth #3419, North Hall.

PersonalBrain’s award-winning dynamic interface enables users to link all ideas, files, and Web pages so people can better understand their information, see hidden connections, and liberate themselves from linear file organization.

Current systems such as folders, search lists, and email fail to connect different concepts, people, projects and their digital information associatively. PersonalBrain gives users a conceptual space that puts ideas at the forefront, creating a dynamic network of visually connected Thoughts that represent the user’s mind.

Designed for people who need to analyze, brainstorm and synthesize a wide variety of information both on their local computer and on the Internet, PersonalBrain lets users express key relationships across all information sources, so underlying thinking and key ideas are instantly visible. All files, documents and web pages can be instantly recalled and retrieved with PersonalBrain and displayed with all related connections so key information is easily discovered.

PersonalBrain 5.0 Feature Highlights:

Powerful “outline” view enables a broader view while retaining the flexibility of a networked structure
Visual tagging gives another way to find information and enhances the ability to use PersonalBrain for Getting Things Done.
Presentation mode enables full screen visualization that easily avoids the tedium of slideshow presentations
Save customized layouts created in the “expanded” view
Import of outlines and mind maps created in many other programs lets users upgrade their existing data into a scalable associative network
Augmented Mac OS X Functionality: Spotlight integration enables searching of information in the context of how it’s all connected.Address Book, iCal, and Apple Mail integration enables users to tie all the information on their Mac together seamlessly.QuickLook integration enables users to instantly preview attachments. Specially created Mac OS X look and feel fits in seamlessly
Enhancements throughout PersonalBrain make everything from scrolling through information with the mouse wheel to creating reports faster and easier.
“PersonalBrain enables us to take control of the volumes of information that we are inundated with and organizes ideas and content based on our unique thinking and perspective,” said Harlan Hugh, Chief Technology Officer of TheBrain. “PersonalBrain 5.0′s new importing features make it even easier to get started. Powerful new visualization and tagging features give users an increased level of semantic meaning in their Brains to see and discover key information relationships and capture critical thinking.”

Pricing and Availability:

PersonalBrain 5.0 is offered in three editions for immediate download: Free, Core, and Pro. PersonalBrain Free is offered at no charge and lets anyone link ideas and Web pages, images and notes. Pro and Core editions are priced as follows: PersonalBrain Pro 9.95, PersonalBrain Core 9.95. PersonalBrain 4 users can upgrade to 5.0 for .95. The upgrade is free for users who purchased PersonalBrain 4 after June 1, 2008.PersonalBrain runs on Windows 2000, 2003, XP, Vista, Mac OS X 10.4+, and many flavors of Linux.

About TheBrain Technologies:

TheBrain Technologies helps people see, share and find information faster. TheBrain’s PersonalBrain™ dynamic mind mapping software helps users see and organize their information the way they think about it. TheBrain also offers an Enterprise Knowledge Platform, BrainEKP™, which combines a natural language search engine with a compelling visual display of topics so users can see and discover critical information relationships. TheBrain’s customers include: Encyclopædia Britannica, Navy Special Warfare, Tyco, Accenture, Park Nicollet, Medtronic, US Department of Defense, California Casualty Insurance, a leading media research company, retail chain and financial services company and other Fortune 500 organizations. Download PersonalBrain at www.thebrain.com or e-mail info (at) thebrain (dot) com for more information.

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Chicago, IL — January 6, 2010

Today the makers of the most mature and powerful email marketing solution presently available announced the release of an email marketing plugin for the world’s most popular content management solution. The plugin allows WordPress users to take advantage of advanced email marketing features such as personalization, split-testing, and dynamically generated content, all without any knowledge of coding and without any need to modify their WordPress theme.

ActiveCampaign, Inc., developer of the ubiquitous Email Marketing software package, has recently increased its focus on interoperability with other industry standard applications, according to ActiveCampaign CEO Jason VandeBoom. Says VandeBoom, “Integration of third party applications is essential for any modern software product. The ability to easily integrate with applications such as WordPress allow our users to quickly and reliably extend the use of our software while benefiting their end users in the process.”

The Email Marketing WordPress plugin, provided free to all users of the latest version of ActiveCampaign Email Marketing, provides a drag-and-drop solution for adding email list subscription forms into WordPress blogs. Any widgetized WordPress theme can be used, so email list signup forms will be automatically and effortlessly stylized to match the rest of the site.

Since the plugin connects directly to the Email Marketing software’s own settings, users are allowed infinite flexibility in choosing what information to collect from new subscribers. The software handles all technical aspects of the signup process, including sending out double opt-in confirmation emails to ensure valid subscriptions. And because repeated database requests can tax web servers that attract high volumes of traffic, the plugin caches the subscription forms that it downloads from the Email Marketing software for later use.

By using ActiveCampaign Email Marketing to power email campaigns for WordPress sites, webmasters enjoy all the benefits of a full-featured email marketing solution without having to worry about what is going on behind the scenes. “Server administrators appreciate knowing that everything is running on their own servers, and that’s what you get here: content, signup forms, list management, message sending, and statistics are all right there on your own server safe and sound,” says Matt Thommes, a senior programmer at ActiveCampaign, “you don’t want your data locked away on some third-party system.”

About ActiveCampaign

Established in 2003, ActiveCampaign, Inc. develops and supports the industry’s leading enterprise software solutions out of its offices in downtown Chicago, Illinois. Products include Email Marketing Software, Survey Software, Knowledge Management Software, Help Desk Software, and Live Chat Software.

ActiveCampaign products are currently in use by more than 40,000 organizations including web designers, web hosts, design firms, small businesses, Fortune 500 companies, and educational institutions. For more information about ActiveCampaign, visit http://www.activecampaign.com .

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— September 16, 2004

The Department of Commerce announced today that Project Performance Corporation (PPC) has been awarded a Commerce Information Technology Solutions (COMMITS) NexGen contract. PPC is one of 51 small firms to be awarded the coveted government-wide acquisition vehicle, following a rigorous, two-phased competition in which some hundreds of companies presented their qualifications. In notifying PPC of the award, the Department of Commerce noted that PPCÂ?s proposal was Â?among the highest rated.Â? First awarded in 1999 to 58 small businesses, this round of awards represents the second cycle of competition for the contracting vehicle.

In addition to ensuring delivery of top-quality IT services, COMMITS also provides a streamlined acquisition methodology by pre-qualifying a talented pool of small businesses, which now includes PPC, that can readily meet the governmentÂ?s IT requirements. The COMMITS structure does not include fixed labor rates, categories, or line items, leaving client agencies and COMMITS contractors free to develop the most effective, most results-oriented models possible for each unique requirement.

PPCÂ?s winning COMMITS proposal emphasized

Â?    The firmÂ?s solutions-oriented approach, describing, among other corporate successes, an outstanding record of performance at the Department of CommerceÂ?s Patent and Trademark Office (PTO), where PPC is one of two prime contractors providing IT services under a multi-million-dollar systems engineering contract; and where PPCÂ?s first three formal evaluations have resulted in Â?excellentÂ? ratings;

Â?    PPCÂ?s dedication to innovative management practices, which resulted this summer in the companyÂ?s external assessment to CMMI Maturity Level II, and which have consistently enabled the firm to exceed quality, time, and budget expectations;

Â?    Repeated success in teaming, partnering, and subcontracting environments within the federal government;

Â?    Broad experience with performance-based contracting; and

Â?    Numerous awards and extensive recognition from loyal clients.

PPCÂ?s program manager for COMMITS, W. Randall Shangraw, voiced the companyÂ?s delight at being awarded the vehicle. Â?As one of the highest-rated awardees of COMMITS NexGen contract, we look forward to continuing to provide unsurpassed IT solutions to government customers. This contract will provide a streamlined method for customers to work with top-notch small businesses like PPC.Â?

Founded in 1991, PPC is an INC 500 small business that simplifies complex problems for top government and Fortune 100 decision makers. PPCÂ?s interdisciplinary staff is dedicated to two core business practices: Information Technology Solutions, and Policy and Program Management Solutions.

PPCÂ?s client mix includes the U.S. Department of Energy (our longest-term and largest customer), other agencies in the public sector, Fortune 100 firms, trade associations, investment firms, and numerous law firms. Our solutions portfolio covers:

Â?    Systems and Infrastructure Engineering    

Â?    Knowledge Management

Â?    Software Solutions Development    

Â?    Portal Solutions

Â?    Systems Integration and eGovernment Solutions    

Â?    Analytics and Data Warehousing

Â?    Information Assurance    

Â?    Identity Management

Â?    Classified Information Management    

Â?    Financial Information Management

Â?    Data Management    

Â?    Energy and Environmental Solutions

Please visit PPCÂ?s website (http://www.ppc.com) to learn more about the company.

For information about contracting under COMMITS, contact

Peter Dierbeck

Director of Contracts

Project Performance Corporation

703-748-7026

pdierbeck@ppc.com

Or visit the COMMITS website at http://www.commits.doc.gov/

Press Contact

Nancy Cahill

Communications Director

Project Performance Corporation

(703) 748-7071

ncahill@ppc.com

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More Knowledge Management Software Press Releases

— September 3, 2004

The amount of office space that corporations allocate to their libraries has fallen by 8.36% over the past five years, according to a new survey of corporate libraries “Corporate Library Benchmarks, 2004-05 Edition” ISBN: 1-57440-069-X, published by Primary Research Group Inc. The data in the report is based on a survey of 50 major US organizations, largely major corporations, as well as several business oriented government and trade association libraries. This is Primary Research Group’s fourth major study of corporate libraries. Other findings include:

Only 8.7% of the libraries in the sample experienced an increase in the amount of office space allocated to them over the past five years, while nearly 4x that number, or 32.61%, experienced a decrease in the space allocated to them.

Furthermore, about 3% of the organizations contacted for this study had eliminated their libraries in the two year period between the 2003 and 2005 editions of Corporate Library Benchmarks. The lack of inclusion of these libraries in the sample base artificially minimizes the sample findings that corporate libraries are occupying less physical space, since the inclusion of these libraries would amplify this finding.

Expected Budget Increases for 2005

The mean expected budget increases in 2005 for the libraries in the sample was only 1.04%, far below the expected rate of economic growth. Corporate administrations have become accustomed to library downsizing in the lean years of the early 2000’s, and do not appear to be supportive of new rounds of investment in library resources.

Library Staff Time

Increasingly, librarians are spending less time on routine library work and more time as researchers monitoring subjects for management. The librarians in the sample spent 34.18% of their time doing research for senior management but only 4.77% of their time giving classes, seminars or formal tutorials in how to use library resources. Librarians in consulting/business services and finance spent more time on direct research for executives than librarians in other sectors.

Attitude of Library Management Towards Knowledge Management

For about half of the libraries in the sample, knowledge management software and practices had little impact on their day to day work life, while for a third, the impact was quite important.

Patent Research

A shade less than half of the libraries in the sample believed that patent research was best done in house, while a shade more than half believed that it was best to outsource some or all of such research.

Trade Off in Spending Between Print and Electronic Materials

Forty four percent (44%) of the librarians in the sample noted that they planned to reduce spending on print information and increase spending on electronic information, while 46% said that they planned to maintain spending on print information and increase spending on electronic information. Only 8% said that they planned to increase spending on both formats.

Budget Trends

About 68.3% of the libraries in the sample had no change in their overall budget in 2004, while about 17.1% experienced an increase, and 14.63% had a decrease in their budget. More than 27% expect an increase in their budgets in 2005 while only 15.91% expect a decrease, with the remainder expecting no increase or decrease in their budgets.

Demand for Books

More than three quarters of the libraries in the sample note that demand for print books has not changed over the past two years, while close to 16% believe that it has increased and only 6.82% say that it has decreased. These results are consistent with findings in past editions of Corporate Library Benchmarks.

Nonetheless, spending by libraries in the sample on print books fell substantially from 2003 to 2004, though enormous cuts by a few large libraries accounted for virtually the entire decline in spending of more than 25%. Most libraries in the sample maintained print book spending or decreased it slightly.

For more information, see the table of contents in the attachment, or contact James Moses or Phil Wong at Primary Research Group Inc., 212-736-2316.

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More Knowledge Management Software Press Releases

New York — July 8, 2010

OpenGeo (http://opengeo.org) today announced that Kenneth Bossung has been appointed senior vice president of sales. With deep experience in geospatial web services, IT and systems integration professional services, Bossung brings a strong combination of sales expertise and entrepreneurial leadership to the web-based geospatial technology provider.

A former founder and partner at IONIC Enterprise, Bossung defined and led strategic sales and business development activities for the OGC web services pioneer. After IONIC’s acquisition by software leader ERDAS Inc. in 2007, Bossung led commercial sales in Canada, the US and Latin America, overseeing ERDAS partners and a direct sales force.

OpenGeo President Chris Holmes commented on Bossung’s appointment: “Ken comes to OpenGeo with an incredible track record and a deep knowledge of both our industry and the clients we serve. From a web services sales and business development perspective he has done and seen it all. We know our clients and partners will benefit from Ken’s expertise, energy and commitment.”

When asked about his new role, Bossung noted: “OpenGeo is poised for explosive growth – especially with the 2.0 release of its OpenGeo Suite Enterprise Edition. The Suite is the first geospatial web-mapping solution to offer unlimited support on a complete open source mapping stack and include PostGIS. Every sales executive wants to work with a product that defines a business category and there is nothing on the market for large-scale geospatial mapping projects that comes close to the OpenGeo Suite.”

Prior to his time at IONIC, Bossung served as director of business development for KSolutions, Inc., a knowledge management software and services company. He also served as director of sales at Align360, a division of Renaissance Worldwide, Inc., an information and technology solutions and services company. Bossung has a degree from the University of Kentucky in civil engineering and was a recipient of the Presidents Award at Renaissance Worldwide two years in a row.

About OpenGeo

OpenGeo is a social enterprise working to build the best web-based geospatial technology. The company brings the best practices of open source software to geospatial organizations around the world by providing enterprises with supported, tested, and integrated open source solutions to build the Geospatial Web. OpenGeo also supports open source communities by employing key developers for PostGIS, GeoServer, GeoWebCache GeoExt, and OpenLayers. The company has an eight year history of providing successful consulting services and products to clients like Google, Portland Tri-Met, The World Bank and MassGIS/State of Massachusetts. OpenGeo is the geospatial division of OpenPlans, a New York-based 501(c)(3) non-profit which informs and engages communities through journalism and open source software.

Media Contacts:

Steph Johnson/David Puddle

Aspectus PR

+1 646 274 1348/+44 (0) 20 7182 4081

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Raleigh, NC (Vocus) June 20, 2010

The Defense Technical Information Center (DTIC) selected Applied Research Associates, Inc. and its partners as one of nine indefinite delivery, indefinite-quantity multiple award contracts covering Software, Networks, Information and Modeling and Simulation (SNIM) with a maximum value of billion over the next five years.

DTIC serves the DoD community as the largest central resource for DoD and government-funded scientific, technical, engineering, and business related information available today. The SNIM contract consolidates the customer-funded efforts of three of the DoD’s Information Analysis Centers (IACs), which are under the DTIC direction and act as clearinghouses for expertise and assistance with technical challenges. Through SNIM customers fund Technical Area Tasks (TATs), which yield new Scientific and Technical Information (STI). All newly created STI will be added to one of the following IACs: Data and Analysis Center for Software (DACS), Information Assurance Technology Analysis Center (IATAC) or Modeling and Simulation Information Analysis Center (MSIAC).

“The purpose of SNIM is to leverage the best and the brightest in order to solve the Government’s toughest problems and ultimately satisfy the needs of our nation’s Warfighter,” explained Terry Heston, Program Manager for the Information Analysis Centers (IACs).

“ARA’s team has proven capabilities for providing technical solutions to complex problems in each of the SNIM focus areas of information assurance, modeling and simulation, knowledge management, and software analysis”, said David Hope, ARA’s Program Manager for the SNIM Contract. “Our team is pleased to support DTIC, helping ensure the greater defense community has technically sound solutions in each of the focus areas.”

Additional information about DTIC’s SNIM program can be found at the IAC Web site, http://iac.dtic.mil/snim.html. For more information about ARA’s SNIM Contract please contact David Hope, dhope@ara.com or William Ratliff, wratliff(at)ara(dot)com.

About Applied Research Associates, Inc.

Applied Research Associates, Inc. (ARA) is an international research and engineering company recognized for providing technically excellent solutions to complex and challenging problems in the physical sciences. Our mission is to provide in-depth and diversified research, engineering, and technical support services. We have a broad range of technical expertise in defense technologies, civil engineering, computer software and simulation, systems analysis, environmental technologies, and blast testing and measurement. We also provide sophisticated technical products for environmental site characterization, pavement evaluation, and specialized robotic vehicles.

For more information visit http://www.ara.com or call (919) 582-3300.

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Related Knowledge Management Software Press Releases

Indianapolis, IN (Vocus) May 6, 2008

- KNOVA, a Consona CRM solution and worldwide leader in service resolution and knowledge management (KM) solutions for the enterprise, today announced that Verizon Wireless, operator of the nation’s most reliable wireless voice and data network, serving more than 67.2 million customers, has chosen KNOVA as part of several initiatives set to enhance the quality of service and support provided to all of its customers.

Verizon Wireless has been using KNOVA since 2003 to provide service and support to its customers via technical support centers and to customers via verizonwireless.com. Verizon Wireless uses KNOVA Contact Center™ and KNOVA Self-Service™ solutions to help provide customer care agents and online users with easy access to information. KNOVA will be rolled out nationally to all Verizon Wireless customer care representatives.

Vernon Villasenor, associate director of Verizon Wireless customer service, said “KNOVA has proven itself as a reliable and effective knowledge management resource within our technical support environment. We are leveraging the effectiveness and flexibility of the KNOVA system and our knowledge expertise to further enhance the ability of all our representatives to provide exceptional customer service.”

“I’m confident KNOVA’s best-in-class technology will help Verizon Wireless achieve faster, more cost-effective service resolution, which will ultimately result in higher customer satisfaction among the many Verizon Wireless users,” said Jeff Tognoni, CEO of Consona Corporation, the parent company of KNOVA. “We are excited to support Verizon Wireless throughout its implementation process, and we look forward to expanding an already innovative and productive partnership.”

About KNOVA

KNOVA, a Consona CRM solution, is a leading intelligent customer experience solution that maximizes the value of every interaction throughout the customer lifecycle. Built on an adaptive search and knowledge management platform, KNOVA’s suite of applications help companies increase revenues, reduce service costs and improve customer satisfaction. Industry leaders including AOL, Ford, HP, Novell and H&R Block rely on KNOVA’s award-winning service resolution management, interactive brand optimization and guided selling applications to power an intelligent customer experience on their Web sites, and within their contact centers. For more information about CRM software, visit www.knova.com, e-mail info(at)knova.com, or call (800) 572-5748.

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