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	<title>Help Desk Software &#187; Itsm Software</title>
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		<title>Sunrise Software Named As Finalist In Information Age Awards 2009</title>
		<link>http://www.help-desk.org/2010/08/19/sunrise-software-named-as-finalist-in-information-age-awards-2009/</link>
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		<pubDate>Thu, 19 Aug 2010 15:32:50 +0000</pubDate>
		<dc:creator>gate58admin</dc:creator>
				<category><![CDATA[Itsm Software]]></category>

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		<description><![CDATA[&#13; &#13; &#13; Chessington, UK &#8212; January 6, 2009 Sunrise Software, an independent provider of IT Service Management software, is a finalist in the &#8216;Information Management&#8217; category of the highly regarded Information Age Awards 2009. To view the video award entry and to vote for Sunrise Software, please visit: &#13; http://awards.information-age.com/video-voting/information-management/814342/sunrise-software.thtml &#13; Over the last [...]]]></description>
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		<title>Communisis Selects Digital Fuel Service Level Management Software to Drive Better Services, Reduce Costs and Deliver New Business Opportunities</title>
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		<comments>http://www.help-desk.org/2010/08/19/communisis-selects-digital-fuel-service-level-management-software-to-drive-better-services-reduce-costs-and-deliver-new-business-opportunities/#comments</comments>
		<pubDate>Thu, 19 Aug 2010 12:13:25 +0000</pubDate>
		<dc:creator>gate58admin</dc:creator>
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		<description><![CDATA[&#13; &#13; The Leader in IT Service Management Solutions &#13; &#13; San Mateo, CA &#8212; October 15, 2008 Digital Fuel®, the leader in IT Service Management (ITSM) solutions, today announced that Communisis (LSE:CMS), a leading marketing services and print manufacturer, has selected Digital Fuel&#8217;s ServiceFlow Service Level Management software solution to automate key service management [...]]]></description>
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		<title>Service Assurance Solutions with BMC</title>
		<link>http://www.help-desk.org/2010/07/24/service-assurance-solutions-with-bmc/</link>
		<comments>http://www.help-desk.org/2010/07/24/service-assurance-solutions-with-bmc/#comments</comments>
		<pubDate>Sat, 24 Jul 2010 13:20:28 +0000</pubDate>
		<dc:creator>gate58admin</dc:creator>
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		<description><![CDATA[Dell takes advantage of BMC software to monitor and maximize the performance and utilization of its complex environment. Video Rating: 0 / 5]]></description>
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		<title>Categorization Best and REAL Practices, Webinar by ServiceSphere</title>
		<link>http://www.help-desk.org/2010/07/24/categorization-best-and-real-practices-webinar-by-servicesphere/</link>
		<comments>http://www.help-desk.org/2010/07/24/categorization-best-and-real-practices-webinar-by-servicesphere/#comments</comments>
		<pubDate>Sat, 24 Jul 2010 12:37:17 +0000</pubDate>
		<dc:creator>gate58admin</dc:creator>
				<category><![CDATA[Itsm Software]]></category>

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		<description><![CDATA[Category, Type, Item, Cause, Sub-Cause, etc. Where do you start and how do you make your organizations categorization scheme make sense to 1st level engineers, customers and report stake holders? This webinar will focus on the various ways that organizations can benefit from changes to their ITSM software categorization. To see the documentation on this [...]]]></description>
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		<title>Selecting a ITSM Software Vendor</title>
		<link>http://www.help-desk.org/2010/07/19/selecting-a-itsm-software-vendor/</link>
		<comments>http://www.help-desk.org/2010/07/19/selecting-a-itsm-software-vendor/#comments</comments>
		<pubDate>Mon, 19 Jul 2010 11:29:53 +0000</pubDate>
		<dc:creator>gate58admin</dc:creator>
				<category><![CDATA[Itsm Software]]></category>

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		<description><![CDATA[To See Full Version of this Video Please Go: vimeo.com Planning committees, budgets, demos, and hyperbole, OH MY! Learn from our years of selling software, the questions to ask, and when to walk away. A bridge from the Saints to the Sinners, let us help you make key decisions and vet your vendors before you [...]]]></description>
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		<title>The History of ITSM Software</title>
		<link>http://www.help-desk.org/2010/07/17/the-history-of-itsm-software/</link>
		<comments>http://www.help-desk.org/2010/07/17/the-history-of-itsm-software/#comments</comments>
		<pubDate>Sat, 17 Jul 2010 17:08:05 +0000</pubDate>
		<dc:creator>gate58admin</dc:creator>
				<category><![CDATA[Itsm Software]]></category>

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		<description><![CDATA[The ITSM software market has a long, tangled history. This little number highlights the injustice bestowed upon IT organizations throughout the world. Video Rating: 4 / 5]]></description>
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