Numara Software, a popular supplier of help desk solutions has announced that its popular product, Numara FootPrints 9, was awarded the 2008 Product of the Year Award from TMC. Numara FootPrints 9 is the latest release of its popular service desk management solution. The newest version of Numara FootPrints provides a host of features to [...]
Web Help Desk announced that Version 9 of its Help Desk Software solution will be available. The new version of Web Help Desk will provide a host of new features as well as a number of tools that should provide companies with a better user experience. The implementations of these new features are a result [...]
Resource Dynamics continues to improve its help desk offering as it announced the release of a new version of its help desk solution which should provider companies with better features to help improve customer service. Some features include a tele-support help desk which allows agents to track inquiries in addition to a number of powerful [...]
Numara, a leader provider of help desk and service desk solutions, has been awarded for its help desk solution. Contactcenterworld.com has announced that Numara Software was voted for the Best in Class Award as well as the Best New Product Award. With these awards, Numara Software continues to show its excellence in the help desk software [...]
SharePointHQ has announced the release of its new Help Desk Solution, SharePoint Help Desk solution. This help desk solution will allow business who currently use other Sharepoint products to also have a help desk application without having to search through other vendors for a product that matches. SharePointHQ Help Desk offers a fully integrated Help [...]
LiveTime Software, a leading Service Management and Help Desk Software Solution provider, released its new ITIL Service Management Software Solution. This virtual solution runs on Java and supports a variety of platforms including Sun xVM and VMware Virtualization platforms. This improved solution has improved its performance as well as decreased the necessary hardware required to [...]
Micromain has released its Help Desk Solution which works to assist staff in help desk inquiries. This software will help your help desk staff perform various tasks quickly and efficiently. Some features this help desk tool supports are: email responses, telephone responses, and more. This Help Desk software tries to make handling help desk requests [...]
Working can at times be very exciting and rewarding, but small IT problems can often lead to frustration and decreased motivation at work. Simple things such as broken printers, unstable internet connections, and improperly function computers can be an annoying nuisance. Choosing the right Help Desk solution could help solve many of these problems quickly [...]