Vancouver, WA — July 14, 2010 GWI Software today announced the release of iSupport Version 9.5. In response to customer feedback, the 9.5 release provides many new enhancements to streamline the way support technicians and end users interact with the help desk software, optimizing the user experience. New features include: New service catalog [...]
Creating asset records through direct entry into iSupport.
Creating customer records in iSupport Video Rating: 5 / 5
Vancouver, WA — August 13, 2010 GWI Software, provider of the help desk software solution iSupport®, today announced a company name change to iSupport Software. After a year-long product rebranding campaign, this change does not signal any change in ownership, management, or operating philosophy. New Name, Same Tradition of Excellence “iSupport Software [...]
This nine minute how-to video shows you how to design custom tabs from scratch or by modifying an existing one in c.Support Version 8.0. Video Rating: 5 / 5
This video is a quick over of iSupport’s Asset Management functionality. Video Rating: 5 / 5
Quick overview of the asset management system that is built into both the Incident Management and Service Desk editions of iSupport. Creating and managing software license profiles within GWI iSupport Asset Management Video Rating: 5 / 5
Creating support rep (user) profiles within iSupport.
Quick 3-minute overview about GWI Software and our help desk application, iSupport. Video Rating: 5 / 5