LiveTime Software recently announced the general availability of its native iPhone client on the iTunes App Store. It provides mobile access to both SaaS and on-premise solutions supported by the iPhone 3GS, iPhone 4 and iPod touch running IOS 4.2 or later. The iPhone client requires LiveTime 6.2 or Novell Service Desk 6.2 or later [...]
Dovetail Software recently announced the release of their new Dovetail Support Suite 2.1.2. The release focuses on new help desk capabilities for Human Resource Organizations. Key features of this new release were primarily driven by user community feedback, according to Russ Resslhuber, Dovetail Support Suite Product Manager. Enterprise HR customers expressed a particular interest in [...]
PLEASE TAKE SURVEY HERE www.keysurvey.com Good call center managers know the value of Benchmarking. However, until now, benchmarking has meant gathering the data from various reports and departments, and pouring over the definitions of each metric. Given the time commitment, most managers do it only once a year. A new offering from BenchmarkPortal automates the [...]
MetaCommunications Brings Mac OS X Snow Leopard and iPhone Support to the Workgroups 2010 Suite Workgroups 2010 Software Suite Iowa City, IA — September 24, 2009 MetaCommunications today announced its new Workgroups 2010 suite with integrated desktop support for [...]
Just screen demoing a look for my desktop without using standard xp look. no themes have been installed just using rdock and opera. Since i bought this laptop i am done looking for a netbook. this lenovo ideapad s10 has the look, feel and performance i was looking for, if you seen my other videos [...]
OneNeck Wins Contract to Host and Manage Oracle e-Business Suite R12 for Heliovolt OneNeck IT Services Scottsdale, AZ — March 11, 2010 OneNeck IT Services announced today a contract with HelioVolt Corporation to provide Oracle hosting and management services [...]
Raleigh, NC — December 3, 2004 CenterPoint-Solutions, LLC, an IT staffing and project management firm, has announced that the firm will host a panel on Strategic Alignment of Business Strategy and Technology at the CIO Forum and Executive IT Summit scheduled for November 30th and December 1st at the Sheraton Imperial Hotel and Convention [...]
Frederick, MD — September 27, 2006 Solutrea, the Digital Communications Networks provider, has agreed to purchase ieHouse, the Frederick, Maryland Wireless Internet Services Provider (WISP). ieHouse’s wireless coverage adds to the Hometown Wireless coverage in Frederick already provided by Solutrea and allows for immediate network and subscriber growth. David Lauterbach, CEO of [...]
Ridgeland, MS — April 3, 2007 Remote desktop control is obviously the wave of the future in the technical support industry: it enables global support without the problem of support reps having to diagnose and fix problems based on the information and skills of customers with limited understanding of computers. It is also [...]
Houston, TX — May 30, 2007 Quantum Solutions for Business (Q4B), a recruitment solutions and consulting firm that specializes in recruitment process outsourcing (RPO), was named Austin’s second largest recruiting firm serving the technology industry, based on a recent survey by the Austin Business Journal. “We have highly scalable recruitment solutions applicable [...]