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(simple-help.com) The SimpleHelp remote support server being set up on a standard Windows 2003 server in under 60 seconds (this video shows use of the server post-setup). SimpleHelp allows you to host your own remote support for a low one-off fee equal to less than 3 months of our competitors subscriptions. Your clients visit your [...]

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Ridgeland, Miss. — December 2, 2009 Bomgar Corporation, the on-premise remote support platform for leading service providers and enterprises worldwide, is the first remote control software company to have its product accepted into the FIPS 140-2 (Federal Information Processing Standards) review. A globally recognized federal security certification, FIPS 140-2 provides government IT [...]

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(simple-help.com) A computer being set up for ‘always-on’ access to allow Technicians to connect at any time even if the machine is unattended. SimpleHelp allows you to host your own remote support for a low one-off fee equal to less than 3 months of our competitors subscriptions. Your clients visit your usual website to share [...]

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Ridgeland, MS — March 27, 2007 According to research published by the Service and Support Professionals Association (SSPA) Industry Committee on Maintenance and Support ROI, service, support and maintenance accounted for more than 70 percent of total corporate revenue growth for technology companies delivering hardware, software, and network solutions to large enterprises and small/medium-sized [...]

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Sign-Up Process for RemoteCall 5.0

Published on September 10, 2010 in Bomgar

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This video outlines how to sign-up for a free trial version of RemoteCall 5.0 Pro. RemoteCall is a Professional Remote Support Tool made by Rsupport. Visit www.rsupport.com to sign-up for your free trial today.

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RemoteCall 5.0 User Interface

Published on September 10, 2010 in Bomgar

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This video outlines RemoteCall 5.0′s User Interface, taking viewers through general features and shortcuts. RemoteCall 5.0 is a remote support tool that allows support representatives connect, diagnose and control any computer connected to the internet. RemoteCall 5.0 is made by the leader in remote support software – Rsupport. RemoteCall 5.0 is available in Hosted, Appliance [...]

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IT shortage? Maybe there’s enough.

Published on September 9, 2010 in Bomgar

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www.bomgar.com – Recent surveys are reporting an IT worker shortage. However, it may not be as bad as the reports suggest. Nathan McNeill explains how productivity gains stand to be made in incident resolution and help desk support response times. Nathan McNeill | Co-Founder and VP of Product Strategy ITIL v3.0 Foundation Certified Video Rating: [...]

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DualDesk Remote Support Software System

Published on September 9, 2010 in Bomgar

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DualDesk remote support software remote controlling a Vista Ultimate 64bit PC demonstrating the graphics performance and responsiveness of the DualDesk software. Free trial at www.dualdesk.com Video Rating: 0 / 5

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St. Paul, Minn. — September 17, 2009 Meritide, Inc. signed an agreement with Bomgar Corporation to become a partner of its enterprise remote support software. Bomgar is the leading provider of cross-platform remote control technology that enables support technicians to access any computer securely, at anytime, and regardless of geography, language or operating system. [...]

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Ridgeland, MS — April 4, 2007 Hurricane season is just around the corner and, according to a recent survey, the trend toward increased investment in disaster planning and recovery continues. However, although 80 percent of managers and executives surveyed will spend more on business continuity this year than last, nearly 20 percent of large [...]

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