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(simple-help.com) The SimpleHelp remote support server being used by a customer to share their desktop with a support technician. SimpleHelp allows you to host your own remote support for a low one-off fee equal to less than 3 months of our competitors subscriptions. Your clients visit your usual website to share their computer with you [...]

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Los Angeles, CA — July 13, 2010 In order to recognize the hottest technology companies in the Southeast Region, Lead411 (http://www.lead411.com) is proud to announce the release of the ‘Hottest Companies in the Southeast’ awards. Background On a daily basis, the Lead411 research team scours through at least 600 press releases and business [...]

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Oakbrook Terrace, Ill. (Vocus) April 18, 2008 The Computing Technology Industry Association (CompTIA), the leading trade association for the world’s information technology (IT) industry, announced today the finalists for the second annual CompTIA SoftwareCEO Software Innovation Awards. The SoftwareCEO Software Innovation Awards recognize innovative software products and new business models in eight [...]

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Oakbrook Terrace, Ill. (Vocus) May 29, 2009 CompTIA , the leading trade association for the world’s information technology (IT) industry, today announced the finalists for the third annual CompTIA SoftwareCEO Software Innovation Awards. The awards recognize innovative software products and new business models in eight different categories. Award winners will be announced [...]

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Las Vegas, Nevada — October 19, 2009 Bomgar Corporation (http://www.bomgar.com), the only provider of appliance-based, cross-platform remote support software, and PlumChoice, the leader in next-generation online customer support, will jointly present at the Technology Services World Expo held in Las Vegas on October 19-21, 2009 at the Mirage. The session titled, “The Next [...]

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Ridgeland, MS — May 16, 2007 It is now agreed that remote desktop control is vital for efficient technical support of customers and employees, particularly those who work remotely or whose jobs require travel. It is also agreed that the simplicity of clientless remote desktop access has a solid position in future technology adoption [...]

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DualDesk Remote Support Software System

Published on September 13, 2010 in Bomgar

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DualDesk remote support software remote controlling a Vista Ultimate 64bit PC demonstrating the graphics performance and responsiveness of the DualDesk software. Free trial at www.dualdesk.com For those who are new to RemoteCall, we wanted to show you one of the basic features of remote support – Mouse and Keyboard Control. See how easy it is [...]

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(simple-help.com) The SimpleHelp remote support server being used by a technician to access a customers computer. SimpleHelp allows you to host your own remote support for a low one-off fee equal to less than 3 months of our competitors subscriptions. Your clients visit your usual website to share their computer with you and your technicians [...]

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Ridgeland, MS — April 3, 2007 Remote desktop control is obviously the wave of the future in the technical support industry: it enables global support without the problem of support reps having to diagnose and fix problems based on the information and skills of customers with limited understanding of computers. It is also [...]

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Ridgeland, MS — July 18, 2007 “We’ve heard from our members that remote support continues to be one of their favorite pieces of technology not only for increasing satisfaction but for upping the productivity of their agents,” said John Ragsdale, VP of Research for the Society for Service and Support Professionals (SSPA). But with [...]

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