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	<title>Help Desk Software &#187; Bmc Remedy</title>
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	<description>Everything you need to know about Help Desk Software</description>
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		<title>In Many Organizations Just 8% of the IT Budget is Actually Spent on Initiatives That Bring Value to the Enterprise</title>
		<link>http://www.help-desk.org/2010/12/15/in-many-organizations-just-8-of-the-it-budget-is-actually-spent-on-initiatives-that-bring-value-to-the-enterprise/</link>
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		<pubDate>Wed, 15 Dec 2010 00:00:39 +0000</pubDate>
		<dc:creator>gate58admin</dc:creator>
				<category><![CDATA[Bmc Remedy]]></category>

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		<description><![CDATA[&#13; Dublin &#8212; October 20, 2005 Although every business invests money in its IT resources, it is often the case that these same businesses have very little idea if the investments have paid for themselves. Many companies tend to think of IT as being something that they have to spend money on to keep pace [...]]]></description>
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		<title>Cut IT Costs</title>
		<link>http://www.help-desk.org/2010/12/13/cut-it-costs/</link>
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		<pubDate>Mon, 13 Dec 2010 03:08:08 +0000</pubDate>
		<dc:creator>gate58admin</dc:creator>
				<category><![CDATA[Bmc Remedy]]></category>

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		<description><![CDATA[Mobile BMC Remedy helps companies reduce IT support costs through dramatically higher staff productivity. Learn how it works. Video Rating: 5 / 5]]></description>
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		<title>Mobile ROI in Perspective</title>
		<link>http://www.help-desk.org/2010/12/02/mobile-roi-in-perspective/</link>
		<comments>http://www.help-desk.org/2010/12/02/mobile-roi-in-perspective/#comments</comments>
		<pubDate>Thu, 02 Dec 2010 22:01:13 +0000</pubDate>
		<dc:creator>gate58admin</dc:creator>
				<category><![CDATA[Bmc Remedy]]></category>

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		<description><![CDATA[Hear how small productivity improvements in your mobile field force can have a major impact on the bottomline. An interview with Randy Hildebrandt, BMC Software&#8217;s senior solutions marketing manager, and Rob Otto, Aeroprise&#8217;s vice president of sales and business development. Video Rating: 5 / 5 Abydos Designer is a tool for process designers that provides [...]]]></description>
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		<title>MKS Integrity &#8211; Connecting Development with the Help Desk</title>
		<link>http://www.help-desk.org/2010/11/23/mks-integrity-connecting-development-with-the-help-desk/</link>
		<comments>http://www.help-desk.org/2010/11/23/mks-integrity-connecting-development-with-the-help-desk/#comments</comments>
		<pubDate>Tue, 23 Nov 2010 13:05:38 +0000</pubDate>
		<dc:creator>gate58admin</dc:creator>
				<category><![CDATA[Bmc Remedy]]></category>

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		<description><![CDATA[MKS Integrity integrates with BMC Remedy to connect the Help Desk and the Development life cycle. Video Rating: 0 / 5]]></description>
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		<title>Sales Tip No. 5: Let Customers Play with It</title>
		<link>http://www.help-desk.org/2010/09/07/sales-tip-no-5-let-customers-play-with-it/</link>
		<comments>http://www.help-desk.org/2010/09/07/sales-tip-no-5-let-customers-play-with-it/#comments</comments>
		<pubDate>Tue, 07 Sep 2010 14:49:27 +0000</pubDate>
		<dc:creator>gate58admin</dc:creator>
				<category><![CDATA[Bmc Remedy]]></category>

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		<description><![CDATA[Let customers play with it. Download the Mobile BMC Remedy demo app at BlackBerry App World.]]></description>
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		<title>ODIN Releases Intelligent Asset Management Software for RFID</title>
		<link>http://www.help-desk.org/2010/09/07/odin-releases-intelligent-asset-management-software-for-rfid/</link>
		<comments>http://www.help-desk.org/2010/09/07/odin-releases-intelligent-asset-management-software-for-rfid/#comments</comments>
		<pubDate>Tue, 07 Sep 2010 10:12:06 +0000</pubDate>
		<dc:creator>gate58admin</dc:creator>
				<category><![CDATA[Bmc Remedy]]></category>

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		<description><![CDATA[&#13; &#13; Ashburn, VA &#8212; March 23, 2010 ODIN today announced the formal release of Intelligent Asset Management (I AM™) software for tracking IT Assets in the data center or office environment. The software is designed to easily integrate with existing Enterprise Asset Management (EAM) solutions such as Sunflower Systems, BMC Remedy, IBM Maximo, Oracle, [...]]]></description>
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		<title>InfraDesk Wins Network Products Guides Reader Trust Award for Best in SaaS</title>
		<link>http://www.help-desk.org/2010/09/06/infradesk-wins-network-products-guides-reader-trust-award-for-best-in-saas/</link>
		<comments>http://www.help-desk.org/2010/09/06/infradesk-wins-network-products-guides-reader-trust-award-for-best-in-saas/#comments</comments>
		<pubDate>Mon, 06 Sep 2010 11:26:19 +0000</pubDate>
		<dc:creator>gate58admin</dc:creator>
				<category><![CDATA[Bmc Remedy]]></category>

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		<description><![CDATA[&#13; &#13; Bedford, MA &#8212; September 1, 2009 InteQ announced today that Network Products Guide, industry&#8217;s leading publication on information technologies and solutions, has named InfraDesk a winner of the 2009 Best Products and Services Award for &#8216;Best in SaaS&#8217;. This respected annual award honors products and services that represent the rapidly changing needs and [...]]]></description>
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		<title>InteQ&#8217;s On Demand Service Desk, InfraDesk, Wins Prestigious Stevie Award for Best New Software-as-a-Service Solution</title>
		<link>http://www.help-desk.org/2010/09/06/inteqs-on-demand-service-desk-infradesk-wins-prestigious-stevie-award-for-best-new-software-as-a-service-solution/</link>
		<comments>http://www.help-desk.org/2010/09/06/inteqs-on-demand-service-desk-infradesk-wins-prestigious-stevie-award-for-best-new-software-as-a-service-solution/#comments</comments>
		<pubDate>Mon, 06 Sep 2010 07:33:22 +0000</pubDate>
		<dc:creator>gate58admin</dc:creator>
				<category><![CDATA[Bmc Remedy]]></category>

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		<description><![CDATA[&#13; &#13; Bedford, MA &#8212; July 7, 2009 InteQ, a leading provider of On Demand IT Service Management solutions, announced today that their On Demand Service Desk , InfraDesk, has won the Stevie Award for &#8220;Best New Product&#8221; in the Software-as-a-Service (SaaS) category from the 2009 American Business Awards . Since 2002, the Stevie Awards [...]]]></description>
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		<title>CASE PRODESP com o BMC Remedy</title>
		<link>http://www.help-desk.org/2010/09/05/case-prodesp-com-o-bmc-remedy/</link>
		<comments>http://www.help-desk.org/2010/09/05/case-prodesp-com-o-bmc-remedy/#comments</comments>
		<pubDate>Sun, 05 Sep 2010 21:44:53 +0000</pubDate>
		<dc:creator>gate58admin</dc:creator>
				<category><![CDATA[Bmc Remedy]]></category>

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		<description><![CDATA[Video Rating: 0 / 5]]></description>
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		<title>InfraDesk Shortlisted by The Know List Awards for &#8216;Best Value &#8211; ROI&#8217;</title>
		<link>http://www.help-desk.org/2010/09/05/infradesk-shortlisted-by-the-know-list-awards-for-best-value-roi/</link>
		<comments>http://www.help-desk.org/2010/09/05/infradesk-shortlisted-by-the-know-list-awards-for-best-value-roi/#comments</comments>
		<pubDate>Sun, 05 Sep 2010 20:48:49 +0000</pubDate>
		<dc:creator>gate58admin</dc:creator>
				<category><![CDATA[Bmc Remedy]]></category>

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		<description><![CDATA[&#13; &#13; Bedford, MA &#8212; January 20, 2010 InteQ announced today that InfraDesk, the company&#8217;s software-as-a-service ITIL service desk solution has been shortlisted by The Know List Awards for &#8216;Best Value &#8211; ROI&#8217; Award. To qualify for this award, the company was required to articulate how InfraDesk provided value specifically as it related to the [...]]]></description>
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