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Chicago, IL — August 3, 2010 Hotel Felix Chicago, 111 W. Huron St., has received the Leadership in Energy and Environmental Design (LEED) Silver certification for commercial interiors from the U.S. Green Building Council (USGBC), making this the first hotel in Chicago to earn this prestigious environmental status. The LEED Green Building Rating [...]

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Service Innovation Management

Published on September 28, 2010 in Service Management

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The course tackles the “how” of developing innovative new services that rely heavily on information and IT. Examples include tracking services (RFID), financial services, metaverse services (retail in secondlife), transportation services (kiosks), eVoting, distance learning, etc. I’ll be drawing from my research on this topic as well as from personal experience co-founding a software company. [...]

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hp_opencall_scripts_18 Managing Services — Integrated Service Management Market Trends William Cappelli Research Fellow Giga Information Group Video Rating: 2 / 5

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(PRWeb UK) August 3, 2010 A charity caring for people with life limiting illnesses in Hull and the East Riding are appealing for any knights in shining armour to come forward and marshal over 500 women, who will be taking part in the Dove House annual midnight walk. Though the ladies [...]

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A fun way of learning the differences between ITIL v3 and ITIL v2. Service Management according to ITIL has never been more fun. ITIL Foundation version 2 and ITIL Foundation version 3 online courses Why do over 5500 people from 66 countires travel to Las Vegas for Pulse, the Premier Service Management? Video Rating: 0 [...]

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Service Catalog Explained Simply

Published on September 28, 2010 in Service Management

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Like a restaurant menu, a Service Catalog is a foundation for defining services and communicating with the business; it represents an essential element for ITIL or any process-based IT transformation initiative. A Service Catalog offers a way to define and publish available services, standardize service fulfillment processes, establish achievable service levels, determine the associated costs, [...]

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Norcross, GA — August 4, 2010 Canvas Systems is proud to announce their latest corporate expansion in North America. With the current economic conditions, the need for a more responsive and cost-effective solution for IT Hardware, IT Asset Management & Support, IT Data Center Services and IT Management and Disposition is at [...]

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IT Infrastructure Library: an Introduction What is ITIL?ITIL stands for IT Infrastructure Library, the most comprehensive collection of documents intended to provide support and advice regarding IT Service Management. It began in the 1980s, when the CCTA (now the Office of Government Commerce) was charged with developing a more efficient method for managing IT Services. [...]

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Management Due Diligence 5 Top Secrets For A Due Diligence Checklist It doesn’t matter how large or how small your business is, if you are seeking any kind of external investment from banks, business angels or venture capitalists, then you need to understand business due diligence or DD as it’s known in the business. The [...]

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Dublin, Ireland (Vocus) August 4, 2010 Today Afilias, a leading provider of Internet infrastructure services, announced that BlueCat Networks, the IPAM Intelligence™ company, has selected Afilias’ FlexDNSSM Platform to power its new DNS offering. Proteus Cloud Services is the first service that fully integrates internal and external DNS with centralized [...]

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