Ridgeland, MS — November 11, 2009
Bomgar, the leading provider of appliance-based, remote support software, today announced it has signed reseller agreements with three new partners in Asia-Pacific. The company continues to expand its international reseller strategy to capitalize on emerging opportunities in overseas markets. The addition of BJ Systems, Datapro Computer Systems and Identity Solutions extends Bomgar’s presence in Japan, Thailand, and Australia and better positions the company to address the growing need for remote computer maintenance services.
Asia-Pacific leads the world in the adoption and use of mobile computing devices. End users are more connected than ever and with the rise of anytime computing, IT organizations have witnessed a steady increase in on-demand tech support to maintain user uptime. Technicians require advanced remote control technology and capabilities to effectively respond to this need. Bomgar’s remote support solution arms IT with the right tools to securely access a diverse and distributed user base through firewalls – despite language, location, operating system or device.
“Asia-Pacific has consistently been a strong market for Bomgar,” states Joel Bomgar, CEO of Bomgar. “We have over 230 customers in the region today and view Asia-Pacific as one of our highest growth opportunities. Establishing the right distribution partnerships is a key component of our strategy. BJ Systems, Datapro Computer Systems and Identity Solutions all have an excellent team and strong customer relationships. We are excited to work with them and accelerate our growth.”
The Bomgar Box™ allows IT to centralize help desk assets and securely control attended and unattended desktops to resolve computer issues via the Internet. Bomgar provides the industry’s only cross-platform remote desktop software for IT to deliver immediate tech support to users or backend systems on a variety of platforms (i.e. Windows, Mac, Linux, WindowsMobile and Blackberry). Additionally, Bomgar’s unique solution is deployed in the demilitarized zone, providing an added level of security when supporting end users or systems also behind the firewall.
“Bomgar is the market leader in remote support solution and was the natural choice when we decided to expand our product portfolio in this arena,” said Victoria Krol, Director and Principle of Identity Solutions. “We are excited to offer Bomgar’s remote desktop control technology to our customer base. With Bomgar, our customers get a cost-effective and secure remote desktop control platform that significantly reduces incident resolution and eliminates on-site tech support visits without compromising security.”
About Bomgar
Bomgar Corporation specializes in appliance-based remote support software. Bomgar allows companies to connect to remote clients and co-workers via the Internet anywhere in the world in seconds. The product allows organizations to optimize support by virtually accessing end-user systems for real-time incident resolution, eliminating the frustration of phone-only tech support. Bomgar provides enterprises with an unparalleled level of security and scalability, while enhancing IT resource management with the benefits of a virtualized help desk. Backed by venture capital, Bomgar has grown steadily since its inception in 2003 and has thousands of customers and strategic partners worldwide. Based in Ridgeland, Miss., the company is also one of the fastest-growing software companies in America ranked by the 2009 Inc. 500.
Contacts:
Nathan McNeill, Vice President of Product Strategy
Bomgar Corporation
nmcneill(at)bomgar.com
601-607-8273
Lauren Whittenberg
Lois Paul & Partners
lauren_whittenberg(at)lpp.com
512-638-5322
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