— July 14, 2005
Leigh Business Enterprises Ltd. (LBE) announces a new service which is the ideal solution for busy help desk managers who need a system set up quickly, whilst minimizing their capital spend and the technical support needed.
LBE’s Hosting service provides an unlimited user licence for the LBE Web Help Desk software, a free domain name, hosting with 100% up-time, an individual database and customization to show your company name and logo. LBE will manage installation, setup and maintenance of the software on their servers, leaving you to get on with the important job of supporting your end-users.
LBE Web Help Desk minimizes the number of calls that your help desk receives by allowing end-users to create and monitor their own help desk jobs using a standard web browser. Help Desk operators can respond from anywhere that has internet access. User privileges ensure that users access only those parts of the system they are authorised for.
LBE Web Help Desk software is also available for outright purchase for those who wish to run it on their own (MS Windows) web servers.
In addition, LBE also have a Windows application that can be used with the Web Help Desk. End-users can also interact with the help desk via simple email messages using LBE’s Mail-in software.
For more information please visit http://www.LbeHelpdesk.com/helpdesk-host.htm?src=pr web or contact LBE:
press@LbeHelpdesk.com
Leigh Business Enterprises Ltd.
2 Dorland Gardens
Totton
Hampshire, SO40 8WR, UK.
Tel: +44 (0) 870 741 9887 or +1 (216) 359 4425
Fax: +44 (0) 870 751 9889
Evaluation copies of all software are online at http://www.Lbehelpdesk.com/
Contact: John Blessing
press@LbeHelpdesk.com
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