Toronto, Canada — July 15, 2010 Storage Guardian, the company that specializes in online and cloud backup solutions for small and medium-sized businesses, has upgraded its cloud backup software to Asigra v10, an advanced backup and recovery software platform fully optimized for cloud computing. The latest edition of the [...]
Customer Relationship Management Software Customer Relationship Management Software also known as CRM is software that allows a company to manage their relationships with their customers by capturing, analysing, and storage of customer, partner, vendor details and also internal process information. The key functionality of a CRM system is divided into 3 basic modules these are [...]
(Vocus) July 15, 2010 SunGard has developed a new clearing gateway in collaboration with Nord Pool, the Norwegian commodity derivatives exchange and part of the Nasdaq OMX Group. Nord Pool is one of the world’s largest power derivatives exchanges, as well as one of Europe’s largest carbon markets. SunGard’s Nord Pool Stream Gateway [...]
Customer Relationship Management Software Customer Relationship Management Software Customer Relationship Management Software also known as CRM is software that allows a company to manage their relationships with their customers by capturing, analysing, and storage of customer, partner, vendor details and also internal process information. The key functionality of a CRM system is divided [...]
Bedford, MA (Vocus) July 20, 2010 InteQ, a leading provider of On Demand IT Service Management, today announced that Gartner, Inc., has included InteQ/InfraDesk as a sample vendor in the Gartner Hype Cycle for IT Operations Management. InteQ/InfraDesk was referenced in SaaS Tools for IT Operations category. “We feel that InteQ’s inclusion [...]
This video explains the partner model in the Novell area of Business Service Management. Leverage value added services from specialized partners to create successful implementations and a high customer satisfaction. Video Rating: 2 / 5
HCL Inks Transformational IT infrastructure management & Data Center Services deal with Xerox Having pioneered the concept of Remote Infrastructure Management (RIM) with a co-sourcing engagement model, the leading global IT services provider HCL Technologies Ltd. (HCL), has entered into a six-year, multi-regional data center services and Transformational IT Infrastructure management contract with Xerox Corporation. [...]
Columbia, MD — July 27, 2010 BoxTone(R), the leading provider of proactive Mobile Service Management (MSM) software solutions, today announced that the company experienced record growth in the first half of fiscal year 2010, registering a more than 40 percent increase in sales as compared to the first half of fiscal [...]
Temecula, CA (Vocus) July 27, 2010 Denver 911 recently replaced its emergency 9-1-1 equipment with the next generation call processing solution, VESTA®, from emergency communications leader PlantCML®, an EADS North America company. This industry-renowned mission-critical communication solution will allow Denver 911 to provide unparalleled call-taking services to the region’s customers and first [...]
Robert Stroud’s latest Service Management video blog. To view the blog and read more about what CA Technologies is doing in service management, head here: community.ca.com Video Rating: 0 / 5