Mogwai Tickets for Mogwai UK Tour 2010 Mogwai are a Scottish post-rock band, formed in 1995 in Glasgow. The band consists of Stuart Braithwaite, John Cummings, Barry Burns, Dominic Aitchison, and Martin Bulloch. The band typically composes lengthy guitar-based instrumental pieces that feature dynamic contrast, melodic bass guitar lines, and heavy use of distortion and [...]
Product demo of Mobile BMC Self Service from Aeroprise. Submit, update and track service requests from your smartphone. As more people use Self Service, support costs fall, service improves and IT can focus on critical issues.
Ridgeland, MS — December 12, 2006 Customer satisfaction has long been a major impetus for innovation in product development and service and support. However, since service, support, and maintenance revenues overtook those of sales in corporate revenue growth for technology companies, protecting this revenue source has become pivotal. Incident resolution time, always an [...]
Cheltenham, UK — July 25, 2006 -— LiveTime Software, a leading provider of ITIL Service Management, Help Desk and Customer Support Software, today announced a new partnership with Oslo-based Service Management Nordic (SMN) for sales and support in the Norwegian market. Under the terms of the distribution agreement, SMN will be the sole [...]
Cary, N.C. — June 1, 2009 Consonus Technologies today announced the launch of its upgraded Customer Portal. Designed to augment the company’s data center, managed services, IT infrastructure, and IT consulting services, the Customer Portal serves as a digital gateway to Consonus’ expert support staff as well as real-time access to their systems. [...]
Ridgeland, MS — November 22, 2006 NetworkStreaming has set another record breaking quarter. How is this company competing with the big guys? Adroit use of marketing tools and continuous innovation of unique and competitively-priced remote desktop support solutions. This quarter’s 200 new customers and 97 percent increase over Q3, 2005 attest to [...]
The BMC/Remedy ITSM suite is a powerful set of tracking, notification, and escalation products designed to improve IT’s response to both business and technical issues. However, in todays business climate companies must establish business goals with specific quantifiable targets that can be measured and continuously improved. In order to effectively utilize the ITIL framework to [...]
Woburn, MA — October 14, 2008 Windows Embedded device manufacturers and service providers seeking to build remote support into their product offerings can take advantage of the new LogMeIn Embedded program, from LogMeIn, Inc. Virtually every computing device today – from office computers to point-of-sale (POS) and kiosk systems – has connectivity [...]
www.ibm.com IBM customers discuss the changing communications environment and the need to provide customers with uninterrupted services. 15 years ago, the business in telecom was landline only, and now with the time to market one of the new services that the business is growing with mobile, Internet, television, IP phone, and all of services in [...]
San Francisco, CA — January 17, 2010 Atlassian today announced that its advanced enterprise wiki Confluence was named “Best Social Learning Tool” by Elearning! Magazine in the 2009 “Best of Elearning!” competition. Voters praised the software for its “excellent integration with LMS” and its ability to “be done from an enterprise IT system.” [...]