Framingham — November 19, 2009 iET Solutions (www.iet-solutions.com), a leading global supplier of IT Service Management and Software Asset Management solutions for mid-tier and large enterprises, today announced it has been positioned by Gartner, Inc in the 2009 Magic Quadrant for the IT Service Desk*. The Magic Quadrant depicts Gartner’s analysis of how certain [...]
Ridgeland, MS — December 6, 2006 Improving job satisfaction and retention is the primary motivation behind the growing trend of support agents working from home, according to a recent study. However, support reps operating off-site presents problems that could compromise the satisfaction of the customer — the main area of concern being acquiring help [...]
www.bomgar.com – How secure is your remote support technology? Certain features can make the technology more or less secure. But for a true evaluation, you need to look deeper, past the features, to the over-arching architecture of the technology. When you use a software as a service (SaaS) remote support solution, you’re routing sensitive data [...]
KBOX Customer Success Story: Name: Michael Williams Occupation: Director IT, Dexter Southfield Schools
This is how we run Autotask, Labtech and Rapidfire in iPad or a Mac. This solution will also work on iPhone, Android, and Linux Distributions Video Rating: 0 / 5 A short video on creating tickets in Autotask Video Rating: 0 / 5
Mark Crall, the Executive Director of Community and Business Development for Autotask, discusses how Autotask can help your business. Mark will be explaining why Autotask is the leader in the IT services management platform, and how you can build your business while reducing your costs.
Bedford, MA — March 24, 2009 – InteQ, a leading provider of On Demand IT Service Management solutions, will be exhibiting for the first time at the 2009 Annual HDI Conference and Expo taking place at Mandalay Bay in Las Vegas April 6th – 9th. During exhibit hours, the company will be performing [...]
Ridgeland, MS — April 10, 2007 After diligently surveying the entrepreneurial scene and closely evaluating 800 companies based in North America, Red Herring has identified Bomgar Corporation as one of the top two hundred to play a leading role in innovation and technology, and has selected the company as a finalist for the Red [...]
Rep side view of Bomgar running a Windows 7 64-bit support session Ridgeland, Mississippi — October 27, 2009 Bomgar Corporation™, a leading provider of appliance-based remote support software, announced the latest version of its product with expanded platform support and new productivity features. Bomgar 10.4 supports Windows 7 and includes new [...]
2010 Champions League Tickets ? Red Devils back in Action Prestigious Champions League matches are already a huge craze among football lovers! The whole world is surprised with the eye popping three goals by the Russian team against Red Giants at the Old Trafford. In the last six minutes, the game was leveled by Manchester [...]