One IT manager sent me this videoclip. She said “it will give you some insight as to what IT managers face when trying to bring new technology to an organization”.
ServiceSphere Denver, Colorado — June 10, 2009 ServiceSphere®, a leading global provider of IT Service Management Solutions, has announced that it is accepting registrations for the free ServiceSphere Summer Fridays Webinar Series, launching on Friday, June 12 at 4pm ET. For many office workers, summertime means long weekends that begin [...]
Fort Lauderdale, FL — September 27, 2008 MOF 4.0 is a best practice service management framework that provides prescriptive guidance for managing the lifecycle of an IT Service. MOF is applicable to all types of service provider organizations, regardless of size, industry or platform. MOF version 4.0 was released in April, 2008 and [...]
Woburn, MA — June 5, 2008 Green commuters looking to save gas money and the environment can skip the drive and work remotely by using LogMeIn to access their office computer from home or from anywhere in the world. Both the Free and Pro Versions of LogMeIn turn any computer with an Internet connection [...]
Boulder, CO (Vocus) March 3, 2010 Enterprise Management Associates (EMA), a leading IT management research and consulting firm, today announced it will host free Webinars focused on IT management during the month of March 2010. The EMA™ Webinars set for March include: Tuesday, March 2, 2010 at 2:00 p.m. EST How [...]
The Leader in IT Service Management Solutions San Mateo, CA — October 8, 2008 Digital Fuel®, the leader in IT Service Management (ITSM) solutions, today announced that it will be showcasing its leading Service Level Management (SLM) solutions at the 2008 HDI Service Management Conference & Expo October 15-17 in Miami, Florida. [...]
Vancouver, WA — July 14, 2010 GWI Software today announced the release of iSupport Version 9.5. In response to customer feedback, the 9.5 release provides many new enhancements to streamline the way support technicians and end users interact with the help desk software, optimizing the user experience. New features include: New service catalog [...]
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How Gaming can Prepare you for a Career in IT I got my first Commodore 64 in the early 80′s when I was around 7. The Commodore 64′s manual came with code samples for the basic programming language so I would type the code in myself to see if I could make a balloon move diagonally across [...]
Alexandria, VA — April 28, 2008 Government Customer Support Conference & Expo — Formerly the European division of HDI, Service Desk Institute (SDI) (www.sdi-europe.com), the leading professional organization for the IT service & support industry, today launched its operations in the USA. SDI’s operation will be headquartered out of its East Coast Office [...]