www.bomgar.com – Bomgar can accelerate the ITIL initiative at your help desk. Bomgar assists with incident management by giving help desk support representatives remote access to problem machines. Bomgar also assists with problem management. Reports and videos of help desk support sessions can be exported from Bomgar to populate the help desk knowledgebase.
Video Rating: 3 / 5

www.bomgar.com – Bomgar has basic online presentation and screen sharing built into its core software. Give an online presentation to multiple online attendees.