www.ibm.com Nicholas Parry of Nedbank speaks about how Tivoli Provisioning Manager (TPM) has automated provisioning to improve resource utilization and enhanced service delivery–ultimately offering his clients faster, less expensive services. TPM helps clients reduce manual steps to better automate the changing demands for IT resources — a key element of IBM’s version of cloud computing, called Blue Cloud. By having more time to focus on their work, Nedbank’s employees are able to efficiently provide the code and functionalities that their clients demand. TPM allows Nedbank to differentiate itself on client service. [Nicholas Parry, Nedbank] I’m Nicholas Parry. I work for Nedbank. I’m an executive in the enterprise architecture and design team. I have the accountability for application integration and security as well as leading the SOA center of excellence. The business strategy we’ve got is to be client-centric. We really want to differentiate ourselves on client service. At the same time we need to reduce costs and make sure that have a lot of efficiency and productivity in the system. One of the complaints we get from the business units we’re supporting is that we are too expensive and too slow, We have to spend a lot of time supporting projects, and every time we have to provision a new environment, we take the time away from the project, and we have to go in and build a DR environment or an additional test environment, and whilst we’re doing that, the projects are …

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