— March 20, 2007

QualityUnit Ltd has announced release of Support Center 1.0

– a savvy web based helpdesk software solution, with intuitive AJAX based interface and with “less is more” approach.

Support Center 1.0 is AJAX, PHP / MySQL helpdesk software for small to mid-sizes businesses. It provides organizations with ability to set up centralized email management & support ticket system for communication with customers.

Along with all the important features, easy learning curve and fast and easy to use AJAX interface, it makes addressing customer questions quick and painless.

Support Center 1.0 features:

Full trouble ticket management based on queues, priorities, statuses, ticket ownership etc

Queue management — assign support agents (staff) and tickets to queues automatically

Powerful email parser

Staff management

Real-time reporting and statistics

No limitations on number of staff, queues, POP accounts etc

Multilingual, brandable application with API programming interface

Pricing and Deployment:

Support Center is a cross platform application that can be deployed on any server including Linux, Windows, Macintosh and BSD. Support Center single site license is available for , with unlimited users and email accounts supported.

For more information visit: http://www.qualityunit.com/supportcenter/

About QualityUnit:

QualityUnit is an independent software development company based in Slovak republic, European Union. QualityUnit provides wide range of products for online businesses and has more than two thousands of customers worldwide.

Contact:

Martin Melisek

Sales, QualityUnit.com

http://www.QualityUnit.com/contact-us.html

Support Center is powerful and easy-to-use helpdesk and customer support software

that allows you to take control of your company inbox, and productively handle interactions between you and your clients.

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