White Paper: Choosing a CRM Vendor INTRODUCTION This paper describes a tough, disciplined process for choosing the right CRM vendor for your company. It does not push a predefined laundry list of functionality, but describes how to define your own set of requirements and find out which vendors really meet them. This paper addresses the [...]
Z-Index Technologies Ltd.| Remote Desktop Support Remote Desktop Support Z-Index Technologies Pvt. Ltd Enterprise Support Group uses Remote Helpdesk services to support end user’s requirements and maintenance of entire IT and telecom infrastructure of large corporations. Z-Index Technologies Pvt. Ltd provides a closed loop single point of contact for all service inquiries including hardware, software, [...]
This is version 301 of Puppy Linux, with compiz fusion, and KDE. Theres a total of about 400mb on the hard drive. This is all running on lower end hardware. A P3 celeron, 1 GB of RAM, and a Nvidia 6200. This OS has what you would expect any OS to have… CD/DVD burning capability, [...]
Visit www.thebrain.com for more information on PersonalBrain. PersonalBrain is knowledge management software for thinkers! From TheBrain Technologies Big Thinker Web Series: The Knowledge Web Everything’s connected. All you have to do is see the links. Watch a special web event with best selling author and famous historian James Burke. Learn more at www.thebrain.com. PersonalBrain is [...]
White Paper: Enterprisewizard CRM – Grid Computing INTRODUCTION It is widely acknowledged that SaaS-based solutions for CRM and other areas of Business Process Automation have the potential to revolutionize not just the software industry, but the entire industrial sector since they enable small to mid-sized companies to deploy enterprise-class software infrastructures at minimal initial cost [...]
Lessons Learned Top 10 of implementing IT Service Management Tools Looking around on social networks and using my own experience I have composed a Top 10 for those that want to select or implement a IT Service Management Tool. For some organisations it can be usefull to be aware that improving the efficiency of an [...]
Unresolved Tension: The Quandary of Revenue Management versus Service Management In this six part Q & A series, I will address the challenges of balancing revenue management and service management. What is your opinion on revenue Management in hospitality today? Revenue Management is a multi-faceted strategic approach to pricing that can be very effective at [...]
Hornbill IT Service Management Software customer Greggs describes experiences of of running a service desk on Supportworks ITSM & helpdesk software. www.hornbill.com Video Rating: 0 / 5
ITIL Implementation – Top Tips In just 20 years ITIL has come to guide the IT service management practices which underpin the performance of successful organisations worldwide. Not surprisingly those organisations which have not adopted ITIL are looking to do so – and those that have are looking to extend or enhance their ITIL processes. [...]
White Paper: Secrets for Effectively Managing a Support Operation INTRODUCTION Would you rather buy a product from a company with a reputation for having a great Support organization or a great Sales organization? Join the crowd if you answered Support; survey after survey shows that it is one of the strongest factors influencing sales, and [...]