GM and Chrysler Seek .6 Billion More in Government Aid, Chrysler says ‘Best Option’ for Survival is Merger with GM, Chrysler sees Merger Boosting Operating Earnings; Report and analysis by Suzanne O’Halloran of Bloomberg News (First Word) Autotask Product Manager Gary Stephenson discusses the link between the Autotask PSA and the Corelytics Financial Dashboard with [...]
See how HP IT Service Management solutions are helping today’s IT professionals deliver integrated, automated, and comprehensive IT services within tight budget constraints. More information: www.hp.com/go/itsmebook This is an ITIL Implementation Model based on the cultural readiness of an organization to adopt service management concepts. For the full article please click through to my blog. [...]
Learn how Mobile BMC Remedy helps your customers reduce support costs with higher staff productivity, improve customer service with field-based updates and make better decisions with real-time data. Go to: aeroprise.com/bmc Introductory video concerning what’s new in BMC Remedy ITSM 7.5 For more information, visit our website bit.ly Video Rating: 5 / 5
Lynn Pryor, IT Manager Alcan Cable, is a leading supplier of bauxite, alumina and aluminum; and a top-ranked provider of engineered and packaging materials. After purchasing HelpSTAR2008 our Support Staff worked with Alcan to configure HelpSTAR to meet their specific needs as well as teach them how to customize the application for their company. Video [...]
Want to thank Gizmodo.com for their recent blog post on Fluid.app. I can’t even begin to describe the excitement I have over Fluid.app and its ability to creat stand alone applications out of web based services like Gmail or Facebook. The possibilities are endless with this little gem of an app. Links:: fluidapp.com agilewebsolutions.com www.acqualia.com
Knowledge Management Products Knowledge management products help organizations build and maintain the best practices in knowledge management. Some of the most popular products are described below. Enterprise Content & Collaboration Products under this category integrate digital asset management, content aggregation, and distribution. They allow users to maintain and access critical digital assets in a proper [...]
Corporate video explaining the wonderful story of the ACN Opportunity. Video Rating: 5 / 5 Get advice from the experts! Leaders in the software testing field give tips to help you improve your testing process and become a better tester. See more videos like this at cmcrossroads.com & agilejournal.com Video Rating: 5 / 5
INFORMATION TECHNOLOGY INFRASTRUCTURE LIBRARY INFORMATION TECHNOLOGY INFRASTRUCTURE LIBRARY – GUIDE TOWARDS PROGRESSIVE INFORMATION TECHNOLOGY BUSINESS SUMMARY The Information Technology Infrastructure Library is a set of concepts and policies for managing information technology (IT) infrastructure, development and operations. ITIL is the most widely accepted approach to IT Service Management in the world. It promotes [...]
This is a video product demo given by product manager, Nat Kunes. Video Rating: 3 / 5
Mobile BMC Remedy cuts costs, boosts customer service and improves the decision-making, but only if you use a mobile solution featuring a smart client for always-on connectivity and point-and-click deployment for instant ROI. Video Rating: 5 / 5