Vote for the Realbook here: bit.ly The Realbook will be a culmination of all the latest technology with GPS, accelerometers, 3G, augmented reality, solar panel lid and keyboard, and an OLED screen. The Realbook will take advantage of advances in augmented reality technology by placing a high resolution camera in the lid that will broadcast [...]
Hornbill IT Service Management Software customer SEPA describes experiences of of running a service desk on Supportworks ITSM & helpdesk software. www.hornbill.com Video Rating: 0 / 5 This video shows how to create and manage Ticket Status, Flags and Priorities in Vision Helpdesk. Ticket Statuses To make ticket categorization simple Vision Helpdesk uses ticket status. [...]
Visit Tradebit- www.tradebit.com to download dozens of Help Desk Software Tools Instantly on your computer. All Help Desk Software under one roof with full info on features and functions. Cheap Prices. How to set up a database for the Three Pillars Help Desk in preparation for setting up the best help desk software for online [...]
Visit www.thebrain.com for more information on PersonalBrain. PersonalBrain is knowledge management software for thinkers! A great example of using PersonalBrain for Project Management. Download a free copy at www.thebrain.com/download.
Service Management Software – What is ITIL? ITIL is the accepted service management service framework for best practices for the provision of Information Technology services and is a basis for aligning business needs with IT. ITIL was established by the UK government and is currently in its 3rd version. It places a framework around common [...]
What is Itil and Why Should Anyone Care? What is ITIL and Why Should Anyone Care? When people ask me what I do for a living – and I answer that I teach ITIL – the next question usually is the one above: what is ITIL and (implied by the look on their apparently troubled [...]
This is a video I decided to shoot to help people who are unsure how to enable the VNC server mode on their Mac computers. I have included the full screenflow and the setup of the iphone / ipod touch. hope you enjoy. Leave a comment if you are having any difficulties or if there [...]
Visit www.thebrain.com for more information on PersonalBrain. PersonalBrain is knowledge management software for thinkers! This tutorial will demonstrate how the Notes tool can be used in PersonalBrain. Video Rating: 0 / 5
Follow the transformation of IBM service management think tank to create Xu Shaochun Follow the transformation of IBM service management think tank to create Xu Shaochun May 27, has no public appearances in 2012 Kingdee Software Board of Dell Inspiron 9300 battery Directors Chairman and Chief Executive Xu Shaochun and company executives in the media [...]
This video introduces the concept of the service design package (SDP) asexplained in the ITIL v3 volume Service Design. The video is one out of a series of study aids for students studying the topic ITI597 with Charles Sturt University. The ITI597 module is provided in a dynamic online and real-time interactive environment, and supported [...]