Duncan Erb, Program Manager Keane Inc is an IT services firm that partners with businesses and government agencies to optimize IT investments. Keane partners with major companies across key industries such as banking and financial services, insurance, manufacturing, retail, telecommunications, travel and hospitality, health care, life sciences, transportation and energy and utilities.
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Mark Ellis, Technical Support Manager Wesco, an electrical distributor in Pittsburgh, looked at over 30 help desk solutions to find an easier way for their end users to monitor their tickets. In Mark Ellis’ search he found that and a lot more in HelpSTAR.