Service-now.com announced their record customer and revenue growth for the first quarter of 2010. Service-now.com is an IT Service Management SaaS and IT Service automation provider. The company revealed that after only three quarters of business, the company was able to increase revenue by 154%. In the last three months, Service-now.com was able to beat the annual revenue plan for the 2010 fiscal year. Is Service-now’s first quarter success a forecast for the upcoming year?

The dramatic success achieved by the company in Q1 was driven by a demand for modern IT service management and IT service automation. The Service-now model is focused on providing a practical SaaS and approach to automating the IT service process.

The CEO of Service-now, Fred Luddy, describes his product as a “modern, pragmatic and baggage-free ITSM tool.”

Other Service-now.com highlights for Q1 2010 include:

• Added new customers, including a dozen “Fortune 1000″ accounts
• Positive cash-flow for three years
• 100% subscription renewal rate
• Added to Wall Street Journal’s Next Big Thing List for the Top 50 Venture backed firms.
• Added to OnDemand Top 100 technology companies by AlwaysOn.
• 2010 Pink Elephant Innovation of the Year Award finalist
• New online data center in Australia

Service-now.com boasts 400 customers and 100,000 IT professional users who use their product to provide IT services for nearly five million end users worldwide. The SaaS is fast becoming the go-to ITSM for companies that want to optimize the efficiency of their IT services. For more information visit: http://www.service-now.com/.