LiveTime announced their plans to release a new IT Service Management (ITSM) platform that will be based entirely on HTML5 and Open Standards. LiveTime is a cloud ITIL service management and help desk software company. The company has been pushing for open standards in the enterprise for a while now. LiveTime 7 will be Firefox, [...]
Service-now.com announced their record customer and revenue growth for the first quarter of 2010. Service-now.com is an IT Service Management SaaS and IT Service automation provider. The company revealed that after only three quarters of business, the company was able to increase revenue by 154%. In the last three months, Service-now.com was able to beat [...]
iWave Software and Morse launched a new “virtual” service desk for a leading worldwide bank. The goal of the new service desk is to optimize customer service and lower operational costs for the bank. Morse, an IT services and technology company, teamed up with iWave to create a scalable, cost effective solution for the banking leader. iWave is [...]