Numara Track-It! Has 50,000 Users, Gains Another in The UK
Earlier this year Numara Software released Track-It! 9—the latest version of its popular help desk and asset management solution. Targeting SMBs, there are nearly 50,000 customer sites using Track-It!, and this month, the UK’s Linc-Cymru is another notch in the tally.
Linc-Cymru is a business specializing in affordable housing, social and health care and supported housing, and they selected Numara Track-It! because it offered an effective solution with fewer ownership costs than their last solution had. The company has three branches: one in South Wales dealing with affordable homes, then one that operates across Wales and on in Cardiff that provide social and health care for the elderly.
They found themselves in a tough position as the contract on their prior solution was nearing lapse, and they were going to have to pay a significant sum to renew the licenses—the company raised renewal fees annually. After vetting several products, they chose Track-It! not just for its price point, but for its attractive user interface and easy (and thorough) integration.
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