Earlier this year Numara Software released Track-It! 9—the latest version of its popular help desk and asset management solution. Targeting SMBs, there are nearly 50,000 customer sites using Track-It!, and this month, the UK’s Linc-Cymru is another notch in the tally. Linc-Cymru is a business specializing in affordable housing, social and health care and supported [...]
Most companies have been concerned with weathering the economic storm, but FrontRange Solutions had to worry about lackluster sales six years earlier. Thanks in large part to CEO Michael McCloskey (who came aboard in 2003), the enterprise software company—whose HEAT Help Desk solution is exceedingly popular—has thrived during the recession. FrontRange ended their fiscal year [...]
IT service and management systems in the United States have just received a potentially game-changing competitor: Matrix42. The German-based company is a market leader of fully integrated service management, and announced at the International Association of Information Technology Asset Managers conference last week that they will be expanding to the US. Matrix42 offers solutions for [...]