Archive for August, 2009
Fowlers Decides on Numara Track-It!
Fowlers, a leading business in motorcycling, decided upon Numara Track-It! 9 to help manage its many operations. Fowlers was able to quickly and easily implement Numara-Track-It!. Although it is still relatively new, Fowlers expects to see a dramatic improvement in its operations from the use of Numara Track-It!.
In providing support to over 100 users, Fowler found it necessary to streamline its operations with and update its method of dealing with internal IT issues. With Numara Track-It!, Fowler was able to successfully resolve hundreds of IT inquiries from multiple locations within its organization.
Fowler decided to implement Numara Track-It! due to its TCO. As Fowler continued its expansion, it became necessary to look for a solution that facilitated this growth as it founds its previously used solution was not meeting the needs of its growing organization. It became too costly to continue using the prior solution and Fowler needed another solution that would fit its needs. Eventually Numara Track-It! was selected due to its change management capabilities as well as its price. With Numara Track-It!, Fowlers is able to get many of the same features other providers offer at a lower price.
Fowlers is extremely happy with its selection even though it has only been a small timeframe. However, Fowlers definitely sees the vast capabilities of Numara Track-It! and hopes to soon be able to utilize Numara to its maximum potential.
No commentsHelp Desk Software Vendors Gives Away Software to Charities and Open-Source Projects
Kayako, a leading vendor of help desk and CRM software is providing its full line of help desk software solutions for charities and open-source projects for free! Kayako’s commitment to social responsibility and helping others has helped them decide to make this very generous offer.
With the use of Kayako Help Desk software, charities can become more focused upon customer service and reaching out to those in need. With the use of Kayako’s popular Help Desk and CRM solutions many organizations who were previously unable to even consider Kayako’s popular solutions can now utilize them for free to help them enjoy even more cost savings.
With the free license, Kayako will also provide organizations with free technical support for a set time period and free licenses to some of Kayako’s other popular solutions.
This offer is also open to open source projects. Kayako realizes the contribution these organizations make to the software industry and are doing this as a way of paying these underpaid developers back. Kayako’s generous offer in these troubling economic times is a breath of fresh air for many of these struggling organizations. With Kayako’s contributions, it is hopeful that they can continue to do good work and provide the much needed services that many people have come to rely upon from these charitable organizations.
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