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FrontRange recently released the newest version of its popular help desk software, HEAT. Its newest version, Heat 9.0, features an advanced web interface which improves productivity and increases worker efficiency.  This allows companies to maximize the work they get from their workers. With new tools such as tabbed browsing and message centers, it should greatly [...]

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Numara Software, a popular supplier of help desk solutions has announced that its popular product, Numara FootPrints 9, was awarded the 2008 Product of the Year Award from TMC. Numara FootPrints 9 is the latest release of its popular service desk management solution. The newest version of Numara FootPrints provides a host of features to [...]

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