Archive for January, 2009
FrontRange’s New Help Desk Tool
FrontRange recently released the newest version of its popular help desk software, HEAT. Its newest version, Heat 9.0, features an advanced web interface which improves productivity and increases worker efficiency. This allows companies to maximize the work they get from their workers.
With new tools such as tabbed browsing and message centers, it should greatly improve worker productivity and provide company cost savings in terms of reduced downtime and improved workflow. With the state of the current economy, companies are looking for ways to eliminate existing inefficiencies. Turning to FrontRange to help leverage its help desk functions can go a long way in cutting many costs and increasing productivity.
The advanced features of Heat 9.0 will enable companies to improve upon existing operations. To learn more about FrontRange and its newest offering of Heat, you can read the full article found here.
No commentsNumara Software Receives 2008 Product of the Year Award
Numara Software, a popular supplier of help desk solutions has announced that its popular product, Numara FootPrints 9, was awarded the 2008 Product of the Year Award from TMC. Numara FootPrints 9 is the latest release of its popular service desk management solution.
The newest version of Numara FootPrints provides a host of features to allow companies to run their service desks in compliance and more freely. The newest version provides support for an ITIL library while also providing the freedom for help desk technicians to work from remote locations. Its mobile help desk functionality provides employees the flexibility necessary to succeed in today’s fast paced world.
Numara is honored to receive this prestigious award for its Numara FootPrints Software solution. The award is in recognition of the high standards Numara places on its products. With its ease of use and practical features, Numara FootPrints should continue to be a popular choice among companies as it provides companies with the functionality companies look for.
For more information on Numara FootPrints 9, you can find the full article here.
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