Help Desk Software

SharePointHQ has announced the release of its new Help Desk Solution, SharePoint Help Desk solution. This help desk solution will allow business who currently use other Sharepoint products to also have a help desk application without having to search through other vendors for a product that matches. SharePointHQ Help Desk offers a fully integrated Help Desk solution compatible with other Sharepoint solutions which is catered towards SMBs.

SharePoint Help Desk will include many features including:
     -Lifecycle Management and Tracking
     -Self Help Tools for easy/smaller issues
     -Search Capabilities for help related topics
     -Help Desk Automation
     -Metrics and Dashboards

This solution will be available in North America at a reasonable price and should provide companies with more options as well as more consistency in their business processes as they are provided more support through this help desk solution.

Technorati Tags: Help Desk, Help Desk Solution, Service Desk

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