Working can at times be very exciting and rewarding, but small IT problems can often lead to frustration and decreased motivation at work. Simple things such as broken printers, unstable internet connections, and improperly function computers can be an annoying nuisance. Choosing the right Help Desk solution could help solve many of these problems quickly [...]
TuringSMI will begin reselling some of SupportSoft’s products including its Business Service Management Solutions. TuringSMI can now offer customers complete and comprehensive solutions which increase Help Desk efficiency and decrease Help Desk costs. Combining Turing’s Service Management Solutions with SupportSoft’s Help Desk Technology will improve productivity as well as lower costs. This exciting partnership should prove [...]
Numara, a leading service management software provider, has announced that its Numara FootPrints 8 has received an award from Customer Interaction Solutions Magazine. Numara FootPrints 8 is a web help desk solution which allow companies to control the number of employees it chooses to hire and improve service desk efficiency. Numara Footprints 8 is recognized [...]